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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
93%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1282 お客様レビュー
93%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1282お客様レビュー

  • 5 スター
    936
  • 4 スター
    219
  • 3 スター
    56
  • 2 スター
    43
  • 1 スター
    28

Dissatisfied

By

12月 03, 2020

platinumelite

We stayed four nights at this hotel from Friday to Tuesday and was told there would not housekeeping over the weekend, but was told by several staff members on Sunday and Monday morning that housekeeping would be provided on Monday and when we returned that Monday evening found the room in the same shape as we left it. When I called and spoke to the staff I was told that I would receive a coupon for a free hamburger in the restaurant. I refused to accept this as a resolution to being lied to about housekeeping. We had no clean towels, soap, or other items and were left to fend for ourselves. I called guest relations and was told that someone in the hotel's management would call me about my complaint the next day, which did not happen. As to the restaurant it was not staffed during our stay. I have been a Priority Club member for over 30 years and this is the worst experience I have had at an IHG hotel.

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Great hotel

By

11月 29, 2020

club

Very nice hotel Felt very safe as everyone wearing a mask. Breakfast excellent. Beds very comfortable. Good location but entrance hard to find.

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Well Rested Traveller

By

11月 28, 2020

platinumelite

A great place to stay. The hotel staff made it a point to let me know about anything related to my stay from housekeeping to receiving a complimentary breakfast. My concerns about traveling during this time was minimized by the staff and guests wearing masks, and plenty of hand sanitizers at each floor, even in the restaurant. We had a view of the pool area from the second floor and heard very little from the outside. The rooms are spacious and the very clean bathrooms had all we needed to accommodate our visit. We spent a very restful night. Thank you for your hospitality!

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Hospitaple and Information Staff

By

11月 28, 2020

The manger and staff were very informative about the area and were very helpful discribing the local Covid protocol.

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Door Key Reader

By

11月 26, 2020

Door Key Reader has been out of Service for too long sometimes there is a Rock stuck between the door an the Frame keeping the door open so for Security purposes this problem needs to be fixed ASAP thank you

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Worth the money

By

11月 25, 2020

club

Hotel is in a good location, great price, very clean, and has a great staff

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Good night rest

By

11月 24, 2020

club

Everything was good. The only problems we had were minor. The bathroom sink was kind of stopped up but it was not a big issue. Also when we got to the hotel they could not find our reservation. Fortunately I had printed my confirmation email and the desk attendant was able to look it up by the confirm number. She said it had been canceled the previous day but I told her we did not cancel it and she got us a room. So it ended up not being a big issue either.

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Excellent Hotel stay calm and comfortable room

By

11月 24, 2020

platinumelite

Excellent hotel friendly staff.

Hotel rooms were clean

And breakfast was excellent

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average

By

11月 23, 2020

average experience, the survey, do not require someone to leave a predetermined amount of text. you are taking up our time for these surveys.

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Great service

By

11月 22, 2020

Great service and nice rooms, excellent breakfast!

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Had a great time

By

11月 21, 2020

Very positive stay. Only issue, no water one morning, so no shower, or toilet.

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KMB

By

11月 17, 2020

club

Enjoyed the experience even with the extra precautions due to Covid the hotel stay was pleasant and safe. Would recommend to anyone and its a great location close to everything needed.

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