 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Open Gallery
Ok but definitely not brand standards.
ByVoutos
April 28, 2021
The amount of humidity the shower brings into the rooms due to the lack of ventilation is terrible and you can see the mold and mildew that they have painted over constantly.
Hotel was chaotic and loud
ByCamo army guy
April 28, 2021
The room was ok not cleaned very well and people running around all night slamming doors and yelling banging on walls.
The staff was very friendly and helpful upon check in there was trash in the hallways and dirty floors.
I would not stay here again
I expected more from IHG as a new member
Good stay
Byjkred27
April 26, 2021
We held a meeting at this hotel, and the staff was very accommodating. The only thing I would suggest is that they clean the rooms daily. You can request that, but they are still operating with Covid procedures to keep everyone safe.
Great experience!
ByGlenna
April 26, 2021
The service was outstanding. We made a mistake when we booked the reservation, but Gary S. worked with us to get us a great room. Clean, quiet, safe and comfortable. Service in restaurant/bar was excellent. Would definitely stay there again
Great customer service and stay
ByLove55
April 24, 2021
My job transferred me to Tyler and I have been staying at the hotel. The staff and customer service is above average. The room and hotel is clean and fresh. The restaurant and bar has everything you need to stay close. Staying here has made the transfer so much easier.
Comfortable bed and great service.
ByMichael
April 22, 2021
Excellent
.
Comfortable room and great service
Byoneone
April 20, 2021
My stay was pleasant. I rate this establishment excellent. My room was clean and comfortable, The room provided a place to relax and conduct business. The refrigerated and microwave helped me to maintain my special diet. The atmosphere was wholesome, it felt save and secure. I was particularly impressed with all of the staff. I would recommend Holiday Inn to my family and friends
Can’t do laundry
ByTruth92
April 16, 2021
Don’t stay here if you need to wash clothes for work, the washer and dryer didn’t work for about a week and the dryer was never fixed the entire two weeks I was there. By the way, there’s only one washer and dryer for the whole 8 floor hotel. Don’t stay here if you need to be here more than a couple of days.
Great Value
ByMustangman69
April 15, 2021
Nice clean hotel.Really only complaint would be hotel was a bit too close to a noisy main roadway, which at times during the night resembled a drag race track, although probably not any fault of the hotel. Maybe management needs to attend a city council meeting with some help from the police dept.to address, and reduce noise.
Excellent stay!
ByGina
April 14, 2021
Friendly customer service. Room was clean and comfortable with a “clean sticker” on door to indicate it was sanitized and ready for use. Water pressure was very good and the full bottle toiletries accessible in the shower a plus! Happy to have a pet friendly hotel and offering a pet relief station on the premises. Convenient location for shopping and felt safe in the area.
great escape
BySarge
April 13, 2021
very clean, up to date hotel. loved the location for resturants, shopping and entrance to the Azalea Trail close by the hotel.
Recent stay
BySeanie boy
April 09, 2021
I've stayed here quite a few times. Its a nice hotel rooms are nice and clean. And has a good location. Can bring my dog too