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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
90%
Recomendar este hotel

Valoración general

4.4

en base a 388 opiniones
90%
Recomendar este hotel

Ratings Breakdown

388opiniones

  • 5 Estrellas
    251
  • 4 Estrellas
    74
  • 3 Estrellas
    28
  • 2 Estrellas
    22
  • 1 Estrellas
    13

Adequate accommodations

By

February 20, 2017

club

Room was fairly clean and comfortable, food was good. Check-in staff was completely disinterested and did not expend an ounce of energy or apology for not being able to locate my reservation, even with email confirmation in hand. Good cleaning staff and food service personnel, extremely poor front desk staff with horrible attitudes.

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Tyler, who knew....great city

By

February 20, 2017

club

Great hotel, the manager Rebecca made sure all our needs were met, she did a great job with a full hotel. Tina took great care of us in what I would call a hospitality suite, holiday inn version. The house keepers were very efficient in and out of rooms.

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Middle to Low Class Hotel

By

February 20, 2017

The beds were cozy and the room was fairly clean. There was no DVD player available in the room, the rooms had out of date lighting, and there is absolutely no complimentary breakfast if your staying for any length of time. Internet has no privacy being located in the entrance, and the business conference rooms are dark without adequate lighting.

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Weekend Trip

By

February 17, 2017

club

This hotel is in the center of Tyler and near our destination. We had a room overlooking the swimming pool. I would have liked to be able to go out onto the balcony, but the doors were locked. Everything else, was great!

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Great place

By

February 17, 2017

club

I was greeted by a friendly and helpful staff and enjoyed a great breakfast buffet the next morning. Great stay!

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Great value, great stay

By

February 17, 2017

club

This hotel was perfect for my business trip and my wife was very comfortable at the hotel while I was away for business.

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Disappointed

By

February 13, 2017

club

I stay in hotels about 30-40 days per year. I have not stayed in a Holiday Inn in quite some time before this stay. I picked this one because of the value, but I was utterly dissatisfied. The service was great, check in took less than 60 seconds and my check out papers were slid under the door early in the morning. My problem was with the room. I had a very difficult time sleeping as I could hear everything in the hallway. I believe the door to the room was cut too short, and possibly a cheap door used. This made me very uncomfortable and unable to sleep. I will not be staying at this location again.

Publicado porHotelStaff
February 13, 2017
Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We value your opinions and were sorry to see that you did not get a good night sleep. Our hotel went through a total renovation a year ago and all new room doors were installed and I assure you that a quality door was purchased. I will check into the matter as most of our guests comment on how quiet our hotel is. Thank you for bringing this to my attention.
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efficient stay

By

February 12, 2017

excellent room
excellent price
excellent food
excellent location
excellent staff and services
quiet throughout hotel and premises
up to date facilities
excellent amenities
cleanliness of rooms, bathrooms, beds, floors,
excellent location-ease of access for attendees, speakers-air, car, bus, etc

Publicado porHotelStaff
February 13, 2017
Thank you so much for your kind words regarding your stay at the Holiday Inn Tyler So Broadway Tyler TX. We appreciate and value your comments. I will pass them along to our staff as they love knowing we made a happy guest. Come back and see us soon
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Comfortable bed and great service in bar/grill.

By

February 09, 2017

platinumelite

Definitely would stay here again. Spacious room. Plenty of places to just relax in the lobby.

Publicado porHotelStaff
February 10, 2017
Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We value your comments and happy to see that you enjoyed your stay in our hotel. Please come back and see us on your next visit to Tyler
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ME

By

February 08, 2017

club

I usually stay at a Holiday Inn when travelling. They are usually in the city that I am visiting and easy to find. Check in and out are usually without incident (unless my bank decides to help me because they suspect fraud). A full breakfast is usually included with the room (not just juice

Publicado porHotelStaff
February 09, 2017
Thank you for your comments regarding your comments concerning Holiday Inn Tyler So Broadway in Tyler TX. We value your opinion and do agree Holiday Inn's are well known and are about in every City. Come back and see us again soon....
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One-night stay 1/28/17

By

February 04, 2017

club

This was my first time staying at this Holiday Inn; it was nice

Publicado porHotelStaff
February 06, 2017
Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway, Tyler TX. We appreciate your comments and hope you choose our hotel as your home away from when whenvever you are in Tyler.
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Great hotel!

By

February 01, 2017

club

Chose this hotel due to its pet friendliness. The room was clean and the bar was nice. We'll come back for sure!

Publicado porHotelStaff
February 06, 2017
Thank you for your coments concerning your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We appreciate your comments and look forward to having you as our guest again.
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