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94%
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전반적 평가

4.6

기반: 733 이용후기
94%
이 호텔을 추천합니다

Ratings Breakdown

733이용후기

  • 5 스타
    513
  • 4 스타
    168
  • 3 스타
    34
  • 2 스타
    12
  • 1 스타
    6

Very good suite

By

8월 03, 2020

club

Best desk I’ve ever had in a hotel. Got a lot of work done.

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Clean and spacious

By

8월 02, 2020

very clean and spacious. Excellent service for the staff members. Definitely going back.

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Great service

By

7월 30, 2020

club

Friendly and superb service. Hotel was clean as well! Comfortable and enjoyable stay!

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Songdo Getaway

By

7월 28, 2020

platinumelite

I used the Songdo Getaway package and I love it. As a benefit to members of IHG Reward Club, I have offered welcome drinks, room upgrade, and late check-out.
The view of Central Park from the room was wonderful. It was like Marina Bay in Singapore or Pudong in Shanghai.
It was a comfortable stay because all the employees were kind and they took care of all my requests.
Breakfast was served fresh and warm plus kids for free. I'm planning to visit again in August. I'll see you soon. Thank you.

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Please fix the aircon

By

7월 27, 2020

The climate control in this hotel was bizarre. It would get too hot during the day but freezing in the morning because I'm guessing the central cooling unit is not powerful enough. You can have it running on max and have it stuck at like 26 degrees without budging. They lent us a fan which sort of helped but I couldn't help but feel that it could be improved. I thought breakfast buffet wasn't being served but it looks like it was, wasn't really told whether it was included or not so didn't take advantage. The cleaning services were mediocre, I could find crumbs and things left behind. Also, they left a cup with hair clippings in it?? Did they wash it with the same towel they cleaned the sink with where I shaved???
They also kept taking away the leftover amenities instead of just leaving them with new ones. We were also not left with a full set of amenities, we had to ask front desk to being ys some which is always a pain.

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Poor service and management

By

7월 18, 2020

platinumelite

The rooftop bar was closed during my entire stay, the restaurant at the lobby level was closed for dinner, and the cafe on the first floor didn’t have pastries, breads, or food. The gym didn’t require room keys so anyone could enter. The room condition was just ok with some stains on the wall and only one set of toiletries and gown were provided for two guests. The hotel maintained that they’re not part of the IHG group in Korea, so the name of the hotel (Holiday Inn) didn’t appear on my IHG credit card statement. (It appeared as “Hotel” instead of Holiday Inn, so I didn’t receive hotel mileage credits I was supposed to get.) When I requested the hotel to correct it, they refused it and told me nonsense that it’s their policy not to put “Holiday Inn” for credit cards. I’m very disappointed at the ways this particular hotel handled the situation (which didn’t resolve the issues I raised) and I regret I stayed at this hotel.

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Great place to stay for leisure or on your business trip

By

7월 07, 2020

platinumelite

This place is great to look around the nearby locations and the staffs were extremely kind. My room was clean and cozy for me to be relaxed and to sleep well during my stay.
Considering the price and the services that they provided, it is great place and I recommend people to stay in here if you have any chances to be around this location.

But, they closed their roof top bar due to the COVID-19. I wished they just open it and sanitize the place rather than closing down or have people seated far enough to keep the COVID-19 social distance.

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性价比很高的酒店

By

6월 22, 2020

非常舒适的体验,酒店的位置十分方便,下了地铁直接就到了,服务较为满意

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地理位置好,床品柔软舒服

By

6월 16, 2020

酒店地理位置绝佳,就在地铁口,对面是个shopping mall,可惜还没有太多商家入住

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干净卫生,员工友善,服务周到,房间宽敞明亮~~~~~~~~~~~~~~~~~~

By

4월 13, 2020

club

除了浴室花洒有点堵塞,其他都不错。干净卫生,员工友善,服务周到,房间宽敞明亮~~~~~~~~~~~~~~~~~~

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Comfortable bed and great service

By

3월 08, 2020

club

The staff was very helpful and accommodating. I would recommend this site and next time I need to travel to Seoul I would very much like to stay here.

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great stay in Incheon

By

2월 21, 2020

the hotel is quite nice and the people are wonderful in therms of service. well done, ill be back in 4 weeks!

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