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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
推薦此物業

整體經驗

4.1

根據 980 評論
83%
推薦此物業

Ratings Breakdown

980評論

  • 5 星級
    478
  • 4 星級
    275
  • 3 星級
    97
  • 2 星級
    63
  • 1 星級
    67

Probably my last stay with Holiday Inn

By

9月 06, 2021

club

Sir/Madam,

I just realised that the main purpose being giving us points is to attract us to IHG hotels, while in practice is to keep us engaged and provide the poorest service possible.
I was given the worst room ever in this hotel, although I've been to this hotel several times and stayed at better rooms, the front desk agent lied that he will give me the best available room, but had to stay in a very small room; I even needed to move the furniture to feel comfortable!
I wonder if IHG is seducing us with points to stay at IHG hotels, but then; give us the worst quality ever!
Front desk agent pretended that he doesn't have the needed info about breakfast (for me to buy when i checked in), which made me not buying the breakfast!
All in all, I think being loyal to IHG makes me being taken for granted!
Sorry for this, but this is my customer experience!

Ismael

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Comfortable bed and a clean room

By

8月 15, 2021

club

I do stay here in this property quite frequently. Would certainly recommend as you can expect a comfortable bed and a clean room.

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Holidayinn al medan

By

8月 02, 2021

platinumelite

Thnx for the stuff, excellent experience and good people

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NICE HOTEL

By

7月 28, 2021

NICE HOTEL , CENTERED IN RIYADH , QUITE , SUITABLE FOR BUISNESS MORE THAN LIESURE

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Clean property with good location for business

By

7月 26, 2021

club

Clean property, good variety of breakfast, quiet location and good proximity to business district of Riyadh.

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Cleanliness

By

7月 14, 2021

club

Pay attention of everything starting from the lobby , coffee area, dining must be CLEAN !

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Good Location and Average Service

By

7月 02, 2021

The hotel Location is good and the rooms are okay. The staff attitude and behavior is good. The service is getting better but still I cannot compare the quality of service and food with other IHG hotels.

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Excellent experience overall

By

6月 01, 2021

Stayed for more than a week and I really liked it. Will certainly stay here again. My only concern is about the food quality. They should consider providing fresh food not frozen. I ordered Arabian mixed grilled and I was expecting to get fresh and delicious meat but it was not. All were frozen, the taste is not that good. Moreover, it was expensive (132 SAR).

Thank you,

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تعامل موظف الاستقبال

By

5月 14, 2021

club

تعامل موظف الاستقبال صالح طارق بارزيد غير جيد واسلوبه غير محترم.

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Would love to stay again

By

5月 02, 2021

Excellent service and food. Friendly and accommodating staff and easy transaction. Would highly recommend the Royal Suite for gatherings or any get together with friends.

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Great Experience

By

4月 16, 2021

club

Its was a great experience, great stuff, great stay.

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Cleaneliness

By

4月 12, 2021

Gym was not regularly cleaned, although asked regularly to do so. a bottle with red substance stayed on one of the machines for several weeks. With Covid this is a high risk.
In rooms, Vacuum and dust where not regularly done. when asked to do them was not properly done

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