Rated 4.3 out of 5 by 351
Rated 4.0 out of 5.0 by quique66 Buena habitacion pero el baño no tan bueno
El Hotel es muy bonito, excelente ubicación, cerca del centro, buen servicio, el restaurante y buffet con buena calidad
May 18, 2016
Rated 4.0 out of 5.0 by HERRERA36 Un hotel con excelente ubicacion y cena agradable...
Hotel con excelente ubicación y una cena agradable con música romántica al aire libre, es un lugar realmente de descanso muy céntrico.
May 6, 2016
Rated 5.0 out of 5.0 by bedda SERVICIO EXCELENTE
FUI POR UNA NOCHE A UNA CONVENCION, ME SENTI SEGURA Y COMODA. EN GENERAL ME PARECE UN BUEN SERVICIO Y UNA EXCELENTE ATENCION
May 5, 2016
Rated 5.0 out of 5.0 by Edgar 1987 Excelente confort!
Excelentes instalaciones, muy recomendable para unas vacaciones.
May 3, 2016
Rated 2.0 out of 5.0 by 6NanaBB Service Not Great!
In Room Dining is a NO-NO! Watch out for DIRTY Floor in Guest Room. Poolside Food Service is Horrible; they have no idea about responsible treatment of dirty/used glasses. I even had 1 fork in main Dining Room caked with DRIED FOOD between tines and I handed it back to waiter and He said not one thing. The English spoken by 99% is not good. The Hotel does not even sell suntan lotion and when I ask for extra lotions it was denied by Housekeepers!
April 30, 2016
Rated 5.0 out of 5.0 by Sleepless in Riviera Maya Excellent Location and Service with Poor Internet Service
Stayed at this location twice in April for few days each and I really enjoyed the location and service. Staff were great and facilities really show the character of Merida and its culture.
I was very disappointed with the Internet Service however. I work online and good internet service is very important while traveling. Internet signal (wireless and wired) was very, very poor on the room and could barely use it.
I had to use my phone for Internet service and it was not that great due to poor signal too.
Furniture is a little old but well cared on the rooms but very clean and pleasant.
I'd recommend this hotel as overall I did feel I enjoyed the stay... rr/16
April 29, 2016
Rated 4.0 out of 5.0 by Ferna 69 excelente opción cuando viajes a mérida para alojarte
es un buen Hotel, en buena zona con casi todos los servicios, se come rico, su terraza en la noche para cenar muy agusto, las famosas bolitas de queso se hicieron por primera ves en este hotel por su cheff.
buena alberca buen gimnasio, se descansa de maravilla con sus fabulosas almohadas
April 28, 2016
Rated 5.0 out of 5.0 by mariela87 servicio excelente
Desde que entra uno al hotel se nota la calidad de servicio. felicidades.
April 25, 2016