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Holiday Inn Express 波士顿布罗克顿

195梅龙镇驱动器 , 布罗克顿, 马萨诸塞州 02301

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
82%
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整体体验

4.2

基于 970 评论
82%
推荐此酒店

Ratings Breakdown

970评论

  • 5 星级
    519
  • 4 星级
    249
  • 3 星级
    88
  • 2 星级
    60
  • 1 星级
    54

Great Customer service

By

2021 十二月 05

club

Donna was awesome. Each night I was asking for coffee or towels and she was always right there, ready to hand me what I needed with a smile. Customer service and pride in your work like this are rare these days. She went above and beyond.

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Holiday Inn is always the top choice

By

2021 十二月 01

club

My family has come to rely on the Holiday Inn while traveling for soccer or vacation time. They never disappoint with comfortable rooms and beds for my family to rest up for the next day's adventure. The customer service and willingness to go the extra step (with an early check-in) is always appreciated!

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needs a complete overhaul of the rooms

By

2021 十一月 19

platinumelite

room walls had huge drip stains like something was splattered on the walls and then sprayed with bleach to remove. they were EVERYWHERE . all of the walls, the ceiling.. looked disgusting. the hairdryer in the bathroom was broken, called for help to front desk - no one answered, tried housekeeping - got hung up on. hubby went down to front desk and was told it would just be a little bit for a replacement. we had a wedding to go to and dry my hair. he went to a local store and bought me a new one to use. i was done and getting ready to leave ( about 2 hours later) before someone even came to check on us or bring a new one ( which they did not do )

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Conducive atmosphere

By

2021 十一月 17

Excellent customer service
Professional service
Great experience

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Inflexible

By

2021 十一月 17

club

Very sad that I called a week ahead of time to cancel, and I wasn't allowed to do so. I paid for a room I never used. It was very disappointing.

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Poor guest services they don’t know how to properly charge rooms/cards

By

2021 十一月 17

club

My card was charged multiple times when I contact hotel staff they were nasty about resolving the issue. I will not stay here again. This is the third time a holiday mischarged my card. I am tired of it happening .

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Great service and very relaxed

By

2021 十一月 16

club

Was very impressed with the customer service that shown to my children and myself

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Guest experience

By

2021 十一月 13

I needed a night away and this was reasonably priced and close. Felt very safe here. Would highly recommend. Staff were extremely pleasant.

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A little disappointed

By

2021 十一月 10

platinumelite

I have stayed at this hotel several times over the years. It seems that the quality of the hotel is lacking a little. The bathroom was not up to the cleanliness as previous times. The shower head was handing down, the cover in the tub was not attached so I'm sure water was getting in behind the wall. Overall I was disappointed in my stay this time.

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Parking, Location and Quality Stay

By

2021 十一月 09

club

My stay was relaxing, the location offered convenience access to restaurants and shopping. The pool was a great addition to my stay and it Family Friendly. I recommend this hotel.

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Hotel Review

By

2021 十一月 01

club

This hotel has everything you expect to find in a hotel.

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Comfortable bed and decent breakfast.

By

2021 十月 27

club

You can hear everything in the room due to thin walls and a door connecting two rooms. The bed was comfortable and the room was very clean. The coffee and breakfast was not bad at all!

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