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Holiday Inn Express & Suites Greenville Airport

2681 Dry Pocket Road , Greer, CAROLINE DU SUD 29650

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4,2

en fonction de 839 avis
81%
Recommander cet établissement

Ratings Breakdown

839avis

  • 5 Étoiles
    459
  • 4 Étoiles
    199
  • 3 Étoiles
    74
  • 2 Étoiles
    66
  • 1 Étoiles
    41

Great hotel

By

juillet 10, 2020

Wonderful people. Great rooms. Very clean . When I arrived they were so nice. Made me feel so welcome

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Under renovation, but still a bit lacking

By

juillet 04, 2020

platinumelite

Though I certainly can understand that things are in flux when a hotel is under renovation, and that everything is a bit stressed under a global pandemic, I was still a bit disappointed in my stay. I had to seek out someone to meet me at the desk when I arrived for an on time check in (though perhaps earlier than most around 4/4:40 pm), and I was not welcomed as an IHG Platinum member. I had to ask if there were any benefits from being one, rather than being offered, and it seemed as though it was not part of the normal check-in routine. I also place a high priority on cleanliness, and when hair is clearly visible on the bathroom floor, it gives concern for the entire room's level of clean. I also only really ask for coffee in the morning, and the only coffee stored in the room (when I woke up at 5 a.m. for my flight) was decaf - also quite disappointing. Again, I can be patient during a time of flux, but these items seemed like they should be consistent, regardless of renovations or pandemics.

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Charging full price for under construction Hotel

By

juin 30, 2020

club

Not air ventilation in bathroom which made the fumes from construction unbearable
Towel in bathroom dirty
No room keeping service
Curtains not working properly
Key fob never worked always had to go back downstairs to be fixed.
Price was too much for the poor service, the construction, the air ventilation, the lack of staff. Overall not a pleasant experience.

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Under construction/renovations ongoing

By

juin 24, 2020

club

Once you find this HIE it's a nice hotel, undergoing renovations currently which caused the 3rd floor hallway and elevator to be less than impressive. But is to be expected while construction is on-going. The rooms are fresh and clean and recently updated. Bathrooms are new and upgraded, unfortunately the toilets are still too low - 15" rather than 17" height makes a difference when you're a little older...otherwise it was perfect for overnight. Looking forward to when HIE can bring back those wonderful cinnamon rolls!

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Experience was OK

By

juin 11, 2020

The Covid 19 restrictions made this stay a little less enjoyable than PREVIOUS

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Room was nasty

By

juin 09, 2020

Room horrible tried very noisy due to construction and the staff would not help at all

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Poor quality

By

juin 07, 2020

Looks good on the outside but worn out on the inside. Unfriendly staff. No coffee. No breakfast.

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What a dump

By

juin 04, 2020

You should be ashamed to let people rent these rooms. Air conditioning did not work, bathroom door looked like it was beat up on the inside bottom. Caulking was coming loose and dirty. Holes in the shower wall. You could not sit on the sofa the middle sank down. Was moved to another room that the air conditioning worked but refrigerated was frozen was not able to use once defrosted the carpet was wet. No closet to hang clothes, ironing boards was standing up in the corner and iron was behind the TV. I could go on but I just get want to forget the experience.

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Displeased

By

juin 02, 2020

The hotel was under construction, the breakfast was not as displayed and advertised, the pool was closed down, and when complaining no one resolve the issues.

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Convenient and comfortable

By

mai 27, 2020

Hotel was convenient, staff was friendly, overall it was a good night sleep but room was not what was booked nor did hotel receive my rsvp, in the end I had no issues with cleanliness of room or sleep comfort.

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Survived a stay during COVID-19

By

mai 26, 2020

club

This is a difficult time with very few services available. The staff was very helpful and friendly. There was a bagged breakfast, which was appreciated. These are good people working here and hopefully business picks up quickly for them and others in the industry. With more business comes more services, such as shuttle service.

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Disgusting

By

mai 26, 2020

Room was terrible. Bathroom had paint peeling from ceiling, also had mold/mildew growing on ceiling. Room was very musty smelling. Carpet felt damp and dirty.
We found a pair of socks left there by another guest. Staff seemed detached and unconcerned about anything.

Had to walk through active construction area to get to room. We were directed to a construction elevator that then opened into the middle of a construction sight (electric cords and plaster dust and pieces everywhere). Once we passed through the construction sight we found our room.

Room # 209.

I Stay at Holiday Inn Express because I typically get a clean comfortable room and an overall good experience. This time the stay was neither. It has changed the way I perceive he entire chain.

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