 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property
Overall Experience 4.2
82%
Recommend This Property
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Dog Friendly and Comfortable
Bydogtraveler
April 03, 2020
Great place to stay with a dog. Staff members were pet friendly and there were grassy areas to walk your pet while feeling safe.
Excellent choice for a good nights stay
ByJosh
March 17, 2020
The staff in Greenville sc were extremely accommodating and friendly. We stayed at a sleep inn the previous night and we couldn’t wait to leave it, this time we decided to stick with what we knew was a good place to stay and we weren’t disappointed. Hopefully the next time we come back the renovations will be complete because that is the only thing letting you down!
March 13-15 2020
ByRusty
March 17, 2020
Hotel is ok at best. Found hair in the bed the first night we arrived. Had to shake the bed out and disinfect with Lysol spray. Felt like after that we had to wipe the whole room down with Lysol wipes. We left early the first morning. When we returned later that evening we found they had not made the beds, cleaned the room or bathroom. Basically all they did was take the used towels and replaced them. Left a third of a roll of TP with one empty. When I went to ask for a second roll I ask the desk person why no cleaning or bed making he said he did not know but he had received several complaints about the same issue. He took my name and room number but I never heard from anyone following up.
Under renovation
ByJames 1971
March 17, 2020
Location is exceptional, but hotel was under renovation at the time of stay and I was placed on the floor where drywall removal was being performed. Consequently the elevator, hallway, and room were extremely dusty.
Great staff, tired rooms
ByBusydad
March 10, 2020
If this was a cheap room I would have gotten what I paid for. The staff were excellent and made me feel welcome at every stage. The lobby and breakfast area were modern and clean. My room looks like it was untouched (renovation) from when I first stayed at this location in 2004 (I have pictures of my daughter standing near the window). The contrast to a stay two nights previously in another Holiday Inn (Dartmouth Nova Scotia) which was modern throughout could not have been more stark. If the rooms get renovated my entire review would shift to 5 stars.
Noise
ByDuffer
March 07, 2020
The bathroom exhaust fan was extremely high.
Wasn't recognized as a loyalty member.
My bill has unauthorized charges.
Love the pillows, fix the outlets
ByLisa
March 04, 2020
Room was clean, but carpet, paint color and furnishings outdated. Bed comfortable, looooove the pillows. Had problems getting the alarm clock to work because there was of the 4 available, there was only one working outlet by the beds. Had to unplug lamp to plug in clock, and outlets in lamp didn’t work at all. However, none of that would keep me from staying there again. Overall very nice, and staff helpful as well.
Special Weekend!
ByRedd
March 01, 2020
Celebrating Birthday and Anniversary. The hallway was full of people slamming doors and lound in the hallway until very late in the morning.
Great
ByJalessa ladd
February 26, 2020
The room was great the bed and pillows was great. Breakfast in the morning was wonderful. Staff nice but the only problem was when I was about to shower my hot water wasn’t working but other than that I had a wonderful experience
Night out
ByHh1986hh
February 25, 2020
Nice place for a knight out with friends.. Clean place with a nice staff.
Not up to IHG standards
ByMIssionM
February 19, 2020
The rooms need updating. My shower had holes in wall where it looked like a soap dish had fallen off. I could not get TV to work. I had to ask for them to put out cinnamon rolls. Was told inventory was low.
Solid Stay
ByBrettjustplay
February 12, 2020
Easy check in and out. No frills for a great business stay.