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Holiday Inn Express & Suites Lubbock Central - Univ Area

2115 Marsha Sharp Freeway , Lubbock, Texas 79415

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement

Impression générale

4,6

en fonction de 546 avis
92%
Recommander cet établissement

Ratings Breakdown

546avis

  • 5 Étoiles
    436
  • 4 Étoiles
    59
  • 3 Étoiles
    18
  • 2 Étoiles
    19
  • 1 Étoiles
    14

Great stay

By

septembre 21, 2020

platinumelite

10 out of 10. I have stayed at this hotel many times and every time the staff is super friendly and helpful. The room is always spotless with everything I need for the night. The bathroom is so clean it’s like it never had been used.

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Linens and towels

By

septembre 19, 2020

I did not understand that due to COVID that housekeeping would not stop by to clean the room. I was not told this when checking in.
I feel this is not right if the rooms rates are not lowered accordingly. I’m 73 years old and believe fresh towels everyday and the beds should be at least straightened everyday. Other than that minor problem, my stay was great.
Everyone was friendly and it was a great stay. We will be staying there again on our many trips to Lubbock.

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Great place to stay

By

septembre 13, 2020

I enjoyed staying here. The staff are friendly and attentive. We were out of conditioner and only had one set of towels but these items were rectified immediately and with such a positive attitude. I was there because I had a family member having a medical procedure and told the staff. Not only did they give me a great rate they checked to see if everything went well with my family member. I will definitely stay there when in town.

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Comfortable and affordable

By

septembre 13, 2020

club

Very modern, clean, friendly and comfy. And serving hot breakfast during covid.

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Great stay

By

septembre 13, 2020

Nice place to stay. Enjoyed breakfast. Covid clean. Nice stay

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close to TTU

By

septembre 02, 2020

Having a kiddo at TTU his is our hotel of choice when we visit. This last stay was a little disappointing. we were never acknowledged as IHG members. Food and beverage choices were very disappointing ( i understand there is a pandemic). Making an appointment for the pool was ridiculous, a different family of 5 had each family member reserve it for an hour so no available slots to relax on a 100 degree day. maybe switch reservations to one per room. Still a beautiful place to stay, even though it is pricey when ttu events are going on.

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My go to Lubbock hotel

By

septembre 02, 2020

club

My daughter and I stayed in this hotel while we were getting her moved into her new place before her classes started. The location is great and the bed and linens are super comfortable! Very easy to get a great nights sleep in this place! The staff is incredibly friendly and very helpful. Look forward to my next stay!

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Great Stay in LBK

By

septembre 01, 2020

platinumelite

Kim and her staff were great, conveniently located near a Starbucks AND Chic-Fil-A. Also great access to interstate and university!

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Excellent

By

août 31, 2020

Soft beds, friendly staff. Hand sanitizer around every turn. Very very clean

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Oops, somebody needs retrained

By

août 29, 2020

I have stayed in this hotel several times and have always been pleased with the service and cleanliness of the facility. This time I was very upset, there were no washcloths or hand towels in the room, the staff were quick to respond and bring some, in fact two people brought some up. There was a cue tip on the floor in the room in plain sight and a bottle cap on the floor under the desk. Also found a dental floss pick in the shower. Was very upset that the room had not been properly cleaned.

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Comfortable bed and good breakfast even though covid restrictions were in

By

août 28, 2020

Good and quite place to stay. Easy access to property and close to several different restaurants. The staff was nice and helpful.

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Great stay

By

août 26, 2020

club

Staff was friendly and helpful. Hotel was nice and clean. Will definitely stay there again.

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