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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1409 reviews
93%
Recommend This Property

Ratings Breakdown

1409reviews

  • 5 Stars
    861
  • 4 Stars
    455
  • 3 Stars
    61
  • 2 Stars
    22
  • 1 Stars
    10

服务贴心,人性化

By

24 July 2017

club

在入住东直门假日酒店的过程中,有两天因为淋了雨身体不舒服,感冒头疼没有外出卧床休息,当天预定的房费还没有来得及支付,只好打电话给前台服务人员解释希望他们能上来房间收款或者是允许我第二天支付,服务人员贴心地对我的身体表示了关心并答应第二天身体情况好转后再行支付,感觉酒店服务非常贴心和人性化,衷心感谢。

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品质一如既往

By

24 July 2017

club

品质一如既往,干净舒适,服务一流,5年后再入住还是保持得很好。以后希望对设施进行适当更新,不断有新的惊喜。

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很好的入住体验

By

24 July 2017

platinumelite

总体感觉一如既往的好,在此仅有一个建议,由于写字台是玻璃板,不能使用鼠标十分不方便,希望能够提供鼠标垫呢?这样用起来方便一点!

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Hotel

By

23 July 2017

club

Excellent hotel. Always stay here. I think we are missing points for Thai stay

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房间干净 服务贴心

By

22 July 2017

club

酒店房间卫生干净,网络也很方便,这里每见着的工作人员都亲切友好,给人一种在家的感觉,这次入住我很开心,以后还会带着家人朋友再来

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位置方便,酒店干净

By

21 July 2017

club

位置方便,周围很多商场和餐厅,非常繁华。酒店卫生很好,服务也不错,但服务人员缺少微笑,建议对客人更亲切一些。

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员工态度好,本次入住体验给十分

By

20 July 2017

club

在过去的一段日子里,也会入住智选,因为出差的原因,没有最近这么频繁,每一次入住,都会有新的感受,之前也在别的智选曾入住过,但是东直门智选我是入住体验最好的一家,

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地理位置还算便利

By

20 July 2017

club

早餐西餐种类不足
用餐人员多 服务人员不足
房间拥挤 设施不全
大堂服务质量一般
地理位置较为优越 便于出行
但是礼宾的服务一般 没有让人体验到假日的待遇

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服务一流,地理位置不错。

By

20 July 2017

前台服务人员态度很好,房扫阿姨总是笑呵呵的打招呼。给人很亲切的感觉。早餐也还可以,超出HIX本身的标准,甚至比HI还要强。步行10分钟左右就可以到达三里屯。强烈推荐。

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东直门智选假日酒店体验

By

20 July 2017

club

这是我第二次入住东直门智选假日酒店,对于出行北京的访客来说,这家酒店的地理位置是十分优越的,到三里屯步行即可,不过离地铁站稍远,酒店工作人员应该多一点微笑,办理入住时态度可以但是十分生硬,表情也是面无表情,希望能改善

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Good place to stay

By

19 July 2017

club

Everything was going perfect. However I had some troubles while asking a receptionist to transform my IHG points (gained at that moment) to Fly Blue points. I am not sure if he was able to make it, since he looked at me how he hears that for the very first time.
Hotel by itself is great, a comfy bed, a good breakfast selection, nice staff, and a clean environment.

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酒店整体都干净,服务一流

By

19 July 2017

club

酒店整体给人感觉非常干净,办理入住率非常好,房间打扫卫生非常仔细干净,服务人员非常贴心,早餐很营养,总类也非常多样化,我很喜欢这里,还会再来光顾的

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