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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 466 reviews
97%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    358
  • 4 Stars
    86
  • 3 Stars
    10
  • 2 Stars
    8
  • 1 Stars
    4

Stay at Muskoka

By

10 August 2016

club

This is a lovely hotel welcoming pets, which is great. The rooms are clean and the staff is very friendly and helpful. The parking lot does get very full and we had to park next door one of the nights we were there.

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Better than Expected

By

27 July 2016

Nice and clean hotel just outside of downtown Huntsville, yet only a short walk to restaurants, grocery store and a major department store. Hotel was pricey but likely because of high season (Summer). Room was spacious but bed was somewhat squeaky. The room attendants regularly greeted me with a hello or good morning. Decent breakfast with nice indoor/outdoor dining areas. Overall positive experience.

Posted byHotelStaff
29 July 2016
Dear BBallnext Guy Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Nice stay

By

27 July 2016

club

I would stay again. A small pool for the kids, small fitness room. Clean rooms and awesome beds. Great A/C. Clean spot.

Posted byHotelStaff
28 July 2016
Dear Knightco Thanks for the 5 Star Rating!!!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Clean and Nice

By

27 July 2016

This was a clean hotel close to the major highway. Many food choices close by. Friendly staff.

Posted byHotelStaff
28 July 2016
Dear 2007 Harley Thanks for the 5 Star Rating!!!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Bed is too Hard

By

25 July 2016

club

Great location.
Nice room sizes, especially king suites.

Posted byCustomerCare
04 August 2016
Dear perry16, Thank you for being an IHG Rewards Club member and for writing us a review. While we are pleased to read you liked the size of our king suites, it is regrettable that you did not experience an exemplary hotel stay with us due to the bed quality. We are very sorry for the inconvenience this has caused. I have sent you a private message in an effort to further discuss your concerns. We hope to hear from you soon and be of assistance. Sincerely, Tracy V. Case Manager IHGService
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Room atmosphere quiet and great temperature control

By

21 July 2016

Having stayed at many inns/motels/hotels, we were impressed with the comfort and quiet of the room. No battles to keep heated or cooled and no noisy fans. Also, handicap facilities were wonderful. Many places could take a lesson from your facility on what handicap assistance truly is. Bathroom was roomy, shower easy to reach and grab bars in perfect places. So nice to avoid the struggle entering

Posted byHotelStaff
28 July 2016
Dear Yooper Too Thanks for the 5 Star Rating!!!!! I am so delighted to hear that the handicap room was up to your Standards. Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Great room

By

18 July 2016

club

As always a great stay, clean room, quiet and food was great.

Posted byHotelStaff
18 July 2016
Dear sheldon9999 Thanks for the 5 Star Rating!!!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Overall great experience

By

13 July 2016

club

Friendly staff, cleanliness of the hotel and room, and convenient location made for a wonderful stay.

Posted byHotelStaff
18 July 2016
Dear HappyDays58 Thank you very much for your 4 Star Rating!!! I am very happy you had a Wonderful Stay.... And Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Great hotel..very comfortable

By

07 July 2016

club

Wonderful hotel very clean, friendly staff, great location...will stay here again when in Huntsville.

Posted byHotelStaff
11 July 2016
Dear Sheniquia, Thanks for the Great Review and the 5 Stars!!! Thanks for your Loyalty !!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Would stay here again

By

07 July 2016

club

We were here for our 1st anniversary. It was close to for our visit to Arrowhead Park.

My wife wanted a shower cap, but there were none in the room. The front desk promptly supplied one.

Posted byHotelStaff
11 July 2016
Dear ideabender, Thanks for the Great Review and the 5 Stars!!! Thanks for your Loyalty !!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager – HotelStaff (7/2/16)
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Super Staff

By

29 June 2016

club

I will continue to stay at this motel in the future . Staff are always friendly and considerate . The rooms are clean and comfortable . It is within easy access to major highway and shopping and restaurants.

Posted byHotelStaff
02 July 2016
Dear canarick Thanks for the Great Review and the 5 Stars!!! Thanks for your Loyalty !!!! Thank you for taking the time to complete your survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards, Chris MacDonald Hotel Manager
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Great stay

By

23 June 2016

I found this hotel to meet my expectations of what a weekend away should be. And will highly recommend this hotel to others that are visiting the Huntsville area.

Posted byHotelStaff
30 June 2016
Dear Hotwayne, Thank you so much for your review of our hotel and 5 Star rating. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. We look forward to welcoming you back next year at our hotel. Sincerely, Chris MacDonald Hotel Manager
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