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Holiday Inn Express & Suites Kingston

11 Benson Street , Kingston, Ontario K7K 5W2

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1156 reviews
95%
Recommend This Property

Ratings Breakdown

1156reviews

  • 5 Stars
    823
  • 4 Stars
    255
  • 3 Stars
    45
  • 2 Stars
    24
  • 1 Stars
    9

Modern and Clean Premises

By

09 December 2019

club

Bright colors, natural light, comfortable lobby. Great pool, hot-tub and fitness amenities, superb room.

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Pleasant staff and very accomodating!

By

09 December 2019

club

Hockey teams were a little rowdy but settled at a decent time.
Line up for check in was long due to only having one staff on.Otherwise service was great!! Breakfast staff were attentive, kept counters and floors clean at al times while offering smiles and good morning greetings!

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Wonderful Hotel

By

09 December 2019

I must say this hotel has great customer service. I wanted for nothing. Very friendly staff. The rooms were very clean and comfortable. The breakfast was also great. It was an over all great stay.

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Tidy but aging

By

06 December 2019

club

Would recommend this hotel for families as the pool area was inviting. The staff were warm and welcoming. The fitness area had some pretty old equipment, but it serves its purpose. The breakfast is not worth including unless you like cereal or yogurt. Best save yourself drinking the coffee, and send someone to Starbucks or Tim Hortons.

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Cold Hot Tub

By

27 November 2019

club

Cold hot tub and nobody cared to fix it or offer a discount or any other solution.

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LA LITERIE

By

26 November 2019

Pauvre et en polyester, tant la housse de couette que les draps et oreillers. Très très déplaisant, et tel que mentionné dans le questionnaire, ce sujet est à ce point déplaisant pour nous que nous penserons à louer ailleurs à cause de cela.

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Good value for money

By

25 November 2019

club

Great service and nice facilities/property: good value for money.

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Esthetically pleasing

By

25 November 2019

I enjoyed every aspect of my stay, I’m vegetarian so the breakfast didn’t have too much that I couldn’t eat

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Convenient, Clean

By

23 November 2019

Stayed one night in the course of travel. Convenient location near 401. Facilities were all clean, bed comfortable.Room at the back side of the hotel was quiet. No restaurant on site but Denny’s next door was a convenient alternative.

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Best stay ever

By

17 November 2019

club

This hotel is excellent. Very clean great location but the staff really make it great. We are from Saskatchewan and stayed there to have our grandsons birthday party. They went above and beyond to accommodate us and our guests.
They made us feel like we were at home instead of in a hotel. Thanks to the staff for treating us do great

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Extremely happy.

By

14 November 2019

This was my first stay at this property. From the price to the quality and cleanliness of the room, furnishings and amenities, I was very, very happy and impressed. If the butter at breakfast wasn't frozen I would have absolutely no complaints on my stay.

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October 2019

By

13 November 2019

club

Stayed here as a two week work duration. Overall was a clean environment. With the 401 nearby, you don't hear much of the traffic which was great.

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