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Rated 4.4 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by Great central location I travelled to Newcastle by train and the hotel is only a 2 minute walk away. First impressions were good although the lounge/dining area was a bit impersonal and lacked any atmosphere. Hotel staff were, without exception, polite and friendly. I had a room on the 4th floor and it was clean and comfortable. Breakfast was self service with a limited choice. Hot selection was sausages, scrambled egg and beans. Bacon would have been a welcome addition. Overall the experience was good and I would stay there again 06 July 2014
Rated 4.0 out of 5.0 by Almost perfect This hotel is very well situated and well presented. The staff all gave an excellent service. The rooms were very good, but the ones on the road side do have a significant traffic noise level which I found too much. A room change and earplugs were offered and solved the problem. 05 July 2014
Rated 4.0 out of 5.0 by Clean, comfortable location for train station and very prompt staff All the matters with the staff in the hotel had been solved very promptly and efficient, room and bathroom were clean, although a little renovation will be good, also would be better had the glass door in shower instead of curtain, but for me it was ok, as for my proportion the shower was quite spacious (i'm a small one))). Bed is quite comfortable for me as the pillow (hard one, they also have soft ones). TV, free WiFI and other services were quite ok. Would be better if they offer ironing service separate from laundry. 04 July 2014
Rated 4.0 out of 5.0 by Great location and surprisingly nice breakfast The hotel has a great location to city centre Newcastle and the breakfast exceeded our expections. 27 June 2014
Rated 3.0 out of 5.0 by Be aware. City Centre Location. We decided on a City Centre Hotel for the convenience of all local amenities including the Life Museum. Be careful. It attracts a lot of revellers who are usually loud and drunk. Our night was greatly disturbed by them congregating on the front forecourt of the hotel until after 4:00 am in the morning. With kids or elderly, make sure you book a room at the back of the hotel or at another hotel away from the City Centre. Remember that the Metro runs until 23:30 so commuting to and from your Hotel isn't a problem. 26 June 2014
Rated 4.0 out of 5.0 by Does what it says on the tin A decent enough stay and no complaints about the quality for the price. 26 June 2014
Rated 4.0 out of 5.0 by good location but hot and noisy Staff were helpful. Location was next to station. The breakfast was included and was great value. The only problem was that the air conditioning didn't work so it was very hot and so we had to have the window open and could hear people arriving late into the night 25 June 2014
Rated 4.0 out of 5.0 by Breakfast Over all a good experience, but noted some sticky material at the entrance of Buffet area gluing the boots. 25 June 2014
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