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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 889 reviews
95%
Recommend This Property

Ratings Breakdown

889reviews

  • 5 Stars
    562
  • 4 Stars
    250
  • 3 Stars
    44
  • 2 Stars
    17
  • 1 Stars
    16

Appalling experience

By

20 May 2017

club

Bad sleep quality. Got woken up in the middle of the night with a false alarm test. No hot meal for vegetarians.No hot water for shower and in the taps.

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Great stay

By

20 May 2017

club

Cali for money. Great location. Recommend .........................

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convenient and friendly staff

By

20 May 2017

club

I'd have no hesitation in staying at this hotel on any future occasion when I need to be based in Newcastle for business purposes

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Great location

By

19 May 2017

Hotel less than 5 minutes walk to train station and Metro. Modern with good air con. Great staff and welcome. Ideal for business travel.

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Pleasant Hotel

By

18 May 2017

Clean hotel near to city centre. Comfortable bed clean room and linen. Shower and toilet facilities excellent

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Great service

By

16 May 2017

club

Great location, great service would definitely stay again.

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Good hotel for short stay

By

15 May 2017

club

Room was comfortable and pretty quiet despite being on main road. Location was good, 10 minute walk to centre. Good for a short stop over.

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Comfortable and clean

By

15 May 2017

club

Great staff and accommodation. Quiet hotel considering its central to the city. Breakfast good.

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Wochenenmde in Newcastle

By

13 May 2017

Hervorragendes Hotel mit sehr gutem Service, aufmerksamen Personal, typisch britischem Frühstück.

Zimmer etwas klein, aber kein Problem.

Leider nachts sehr laut wegen offensichtlich betrunkener und grölend durch den Hof ziehender Personen und permanentem Lärm durch die Sirenen der Ambulanzfahrzeuge durch die ganze Nacht.

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Good hotel central

By

12 May 2017

club

Great hotel easy to find good service and clean.
Breakfast is pretty standard but good.
Drinks in the bar area are a joke 4.95 for a Malibu REALLY! Coke on top of that!
It was cheaper in the metro arena for drinks!

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Friendly and welcoming staff

By

09 May 2017

I have stayed here a number of times on business and the main reasons for returning is the location, the comfort and the excellent staff attitude. Both the daytime check-in staff and evening staff are friendly, efficient, professional making you feel welcome and helping make a potentially boring business stopover much more bearable.

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Good city centre location

By

08 May 2017

club

The hotel is ideally located for our business conference, close to the city shops, restaurants and night life but there was no street noise.
The reception staff were attentive and helpful.
The breakfast was really nice, plenty of choice and freshly made - the only downside was the staff were slow to clear/clean the tables when people had finished.
The room was nicely furnished, the bed relatively comfortable. The air conditioning unit was extremely noisy and impossible to sleep when switched on. Without it the room was very warm.

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