 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4,3
87%
Recommend This Property
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Breakfast was amazing
ByBsmelser81
mei 18, 2022
5 minute walk to the beach.
Pool was warm. Jacuzzi jets were strong.
Room was clean and comfortable. The breakfast was amazing! Highly recommend staying here.
Staff
ByTP107
mei 17, 2022
Staff was amazing and very welcoming for our lacrosse team. There was a sign as we entered with all the girls names and coaches! No hotel has done that before! Thank you!
At least they have a good breakfast
ByTJ444
mei 10, 2022
Room is so overpriced for the quality of room received. When I made reservations I asked for a king bed, I got 2 queens and manager could not remedy. Nice balcony but broken chairs on it so couldn’t sit outside. Bathroom- the toilet seat was broken and so was faucet to shower.
Great location
ByDonomiser
mei 07, 2022
You are in walking distance of great restaurants and the beach..
Highly recommended!
ByDB-B
mei 03, 2022
Excellent choice in accommodations and amenities. Staff goes above and beyond in welcoming and treating you special.
Dirty hallways and poor amenities
Byksyd
april 24, 2022
Upon check-in we were told that our sheets would not be changed regularly, and we are "untitled" to have them changed every three days. The room would not be cleaned unless we asked for it.
This hotel needs a thorough overhaul (ex: darkening shades have tears in them, the furniture is scratched, the rugs are worn out, the plants in the hallways are dried out and sick looking).
We had to ask for clean towels and were only given one washcloth for the two of us, the tissues were rough and we were not supplied with small toiletries that are expected in hotels normally. Motel Six is comparable to this Holiday Inn Express hotel.
What bothered us the MOST was the dirty rugs everywhere (the same dirt stayed there day in and day out!) and the dirty elevator.
Breakfast was okay, but the dining room was not cleaned during breakfast, leaving paper napkins and fallen food on the floor, which is the fault of the sloppy guests, but also lack of staff, (probably because only one person was working the dining room and she could do only so much).
In short, we would not recommend this hotel, especially since the hotel next door is offering only slightly higher prices.
Old, dirty and unfriendly management
BySitewontletmesubmitreview
april 17, 2022
Would not recommend this facility for reasons mentioned in title. AJ, the front desk Mgr was nice but Cathy, the General Mgr, according to her name tag, was extremely rude. My husband and I both separately concluded she didn’t like guests wearing masks and acted like she didn’t know what we were talking about when we requested to have our room keys updated since we had to extend our stay to a second night due to my development of vertigo and couldn’t travel until the meds kicked in. When we walked up to the desk where Cathy was doing busy work highlighting a stack of papers, she didn’t acknowledge us and so we had to eventually say loudly Excuse us, could we get some assistance. She acted put out.
As good as ever
Bycherry
april 13, 2022
Since we last visited, before Covid, there has been a major change in staff.
However, Cat Head and her team have certainly maintained the standards at Solana Beach.
Friendly, welcoming and as good as ever.
We visit regularly while visiting family in the area and have done so for many years and will continue to do so.
Excellent little hotel which does, as they say, exactly what it says on the tin, looking forward to our next visit.
Thoroughly recommend this hotel..
Outstanding customer service and great hotel
Byemeraldcitymn
maart 23, 2022
Staff went out of their way to make sure we had a great stay. We booked 2 rooms and had to make some changes. Can't say enough about how helpful they were! Special thanks to the front desk and housekeeping for taking care of us!
Rooms were comfortable, clean and good sized. We would stay here again.
Comfortable bed and professionalism of the staff.
ByJoseph
december 20, 2021
Excellent stay. decorated for Xmas but not over the top.
Spacious room
ByChristian
december 16, 2021
The stay was great and right next to the beach, not much of a beach person but still nice. Not to far from things and rooms smell great.
Quality hotel at reasonable rate
ByChristy
december 15, 2021
This hotel turned out to be perfect for us. The front desk and housekeeping staff were friendly and helpful. Breakfast buffet was extremely good! It’s close proximity to restaurants and a beach was an unexpected bonus. Highly recommend!