 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.4
94%
Recommend This Property
|
One night stay July 2017.
ByMissyE
19 July 2017
Double room on the 3rd floor. Good size room with plenty of plug sockets. Good air con, comfy bed. Tea/coffee making facilities.Towels included. Iron
Holiday
ByJill39
18 July 2017
Overall nice place to use as a base . Plenty to see and visit in the area.
A bit too close to Alton Towers for my liking but it would be great for families with young children.
late check in
ByDave B
18 July 2017
I used this hotel due to an RTA on the M6 and arrived in the early hours of the morning. I use the Holiday Inn group for business and pleasure and the experience was no different than if i was checking in at a more sociable time.
I do like the fact that the express hotels now serve bacon at breakfast and the provision of rolls and bags for takeaway is a great idea.
excellent service
Bynag77
16 July 2017
we stayed at stoke on Trent as a mid way stop heading onto York, the service was 1st class a warm welcome booked in quickly and went to a very clean room.
we had breakfast in the morning which was self service, plenty to choose from and all the cooked food was piping hot and regularly topped up, would recommend this as a place to stay and would stay there again.
Overall OK
ByJanK
14 July 2017
Stayed for one night everything was OK breakfast options were a bit lacking
Great Service and Friendly Staff
ByPaula
14 July 2017
Good, comfortable facility with friendly staff. The breakfast was great but would like to see fried or poached eggs. Check in and out was easy and smooth. The room was comfortable, clean and attractive.
Lovely rooms
ByGill992
13 July 2017
Stayed here lots over the years n never experienced a problem
great room
Bychessbower
11 July 2017
light switch only works if insert your card fully
further training for guest. had to use my phone
as a light to use the toilet
which was tucked around the corner.
comfortable bed
Bychris 13
09 July 2017
the bed gets five stars great night sleep the staff were very helpfully
never again
Bydexlog
06 July 2017
bathroom appalling, food cold. Nobody cared. Would not stay here again
Great staff and services
ByDevina
06 July 2017
Nice location Good service Great staff,breakfast was Lovely comfortable beds,my children love to stay in this hotel anywhere we thay mum we go holiday in express .
Good stay
ByTalljc63
05 July 2017
Went to alton towers for the weekend and used as a base, room very tidy and clean great shower and tv actually worked with freeview channels impressed will use again