Rated 4.4 out of 5 by 377
Rated 5.0 out of 5.0 by Evmax Thank you
Would like to say a big thank you to all the reception, bar and dining area staff, especially Sian, who make our annual stay at this hotel so relaxing, comfortable and enjoyable. Well done and keep it up!
May 30, 2015
Rated 5.0 out of 5.0 by Kaycee531 Will definitely be staying here again!
Easy & hassle free check in / out
Air conditioned room
Uncomfortable sofa bed for the kids
We had a relaxing stay & would stay here again when we visit Alton towers in summer.
May 29, 2015
Rated 5.0 out of 5.0 by mauro.agclemente 25MAY
room was not as big as expected nor as advertised, but still confortable. As a hot chocolate drinker there was none in the room, self service area or breakfast. Breakfast was a bit messy, not enough staff i suppose, food selection was a bit poor as well.
May 29, 2015
Rated 4.0 out of 5.0 by CoxyXJR Comfortable stay but poor wifi
The staff were extremely friendly and helpful. The room was clean, simple and as expected. What I don't expect to pay for these days is decent wifi. The hotel does offer free wifi but at a very reduced speed, you will not be able to stream movies for example over the free service. You can pay for an 'enhanced' wifi but I don't believe you should have to as plenty of hotels now include a decent free service.
May 22, 2015
Rated 5.0 out of 5.0 by Chappchr Amazing Staff
The staff were absolutely lovely and take great pride in their job!
May 21, 2015
Rated 4.0 out of 5.0 by kara24 Exceptionally Friendly Staff
Fantastic staff on reception, cant rate them highly enough. The room was clean and comfortable but there was only 1 bath towel in a twin room? Not sure if this is standard but not very nice when you get out of the shower and find the other person had used it! The other thing that lets this hotel down is the horrible breakfast. The only hot food was sausage and scrambled egg and the egg was horrible. The coffee and juice were undrinkable. Bit of a shame.
May 20, 2015
Rated 5.0 out of 5.0 by Steve C Stoke Friendly efficient staff
Friendly efficient staff, but not in too much of a hurry to process you.
Just a typical Holiday Inn Express hotel.
May 18, 2015
Rated 4.0 out of 5.0 by neil 10 Comfortable bed and great service.
great value for money, close to the football stadium, good service and food. its an added bonus that the breakfast is included offering a great choice.
May 13, 2015