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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4,2

based on 557 reviews
82%
Recommend This Property

Ratings Breakdown

557reviews

  • 5 Stars
    271
  • 4 Stars
    194
  • 3 Stars
    60
  • 2 Stars
    22
  • 1 Stars
    10

性价比高

By

avril 25, 2017

club

就在苏州水上乐园和苏州乐园附近,离最近的地铁站走路5分钟,整体还可以,但是离市区不近,需要搭乘30分钟地铁,打车去诚品书店大概70多块。

接待人员服务不错,但是早上退房高峰期前台只有一人

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房间总体印象

By

avril 24, 2017

房间总体还可以,枕头有软硬枕,床垫睡的很舒适,唯一缺陷,卫生间台盆龙头松动厉害,写字桌破损,床头柜有涂鸦。

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环境舒适,服务人性。

By

avril 24, 2017

club

贵酒店环境舒适,微笑服务让住客心情放松愉悦。床单的洁白干净、洗漱用品的准备、地毯的清洁程度等细节做的很到位。用餐体验感也不错,菜品较为丰富,味道可口,没有令吃货们失望。

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高新区性价比很高的酒店

By

avril 24, 2017

公司就在附近,每次苏州出差都会选择酒店。以前是公司代定,为了多一点积分,这回官网预定。
前台快速识别身份,给了符合我要求的房间
房间舒适度、整洁度都还不错。也非常符合智选的标准。
早餐来讲,算是智选里面好吃的了~品种也还不错。
总体来说,现在看来这家还是挺满意的。

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前台效率高

By

avril 24, 2017

酒店位置离地铁很紧,出行方便。前台办事效率很高,客房服务人员很热情,房间干净,网速挺快,整体感觉不错。

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快適なベッドと素晴らしいサービス

By

avril 24, 2017

club

枕の種類が選べるのは、良いですね。
ベッドの硬さも、ちょうど良い。
シャワーの温度調整が簡単。
トイレの流れも良い。

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床铺舒适,服务一流

By

avril 23, 2017

club

总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!总体感觉非常不错,床铺舒适,服务一流,房间在大一些会非常好!

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前台效率

By

avril 23, 2017

早上结账速度超级慢,人手不够,为什么不可以在高峰期多几个人。房间地毯脏,淋浴房卫生有待提高,尤其是玻璃墙上,很脏

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酒店舒适,服务很好

By

avril 22, 2017

club

总体感觉不错,比较豪华,虽然房间面积不大,但干净整洁,服务态度非常好。早餐总类一般,但味道还好。总之值得选择

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地理位置好,早餐好吃

By

avril 21, 2017

靠近地铁站,出行很方便。附近吃饭商店超市一应俱全,有两个mall。同时早饭也很好吃,虽然简单,但是品种十分丰富。

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服务一般

By

avril 21, 2017

club

早餐单一,一周之内没什么变化,吃了一周一样的早餐不习惯啊;面盆两侧的清洁度不行,能看到明显的水渍污渍;隔音效果太菜了,能很清晰地听到走廊的一切声音,有一天竟被走廊里的一声响惊醒;前台人员服务起来感觉力不从心,入住退房要等时间比其他家久

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舒适,服务好

By

avril 20, 2017

platinumelite

硬件设施和服务都还不错,给了高楼层,给了小礼物,要求基本都得到满足,对得起这个房价,下次还会继续入住

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