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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 759 reviews
84%
Recommend This Property

Ratings Breakdown

759reviews

  • 5 Stars
    368
  • 4 Stars
    217
  • 3 Stars
    92
  • 2 Stars
    46
  • 1 Stars
    36

Great staff and friendly service

By

20 September 2017

The staff are really good, even excellent at this hotel and try to make your stay as good as possible, the breakfast could be more varied and the manager smiles a lot but has the personality of a damp doily and could really do with a an empathy/customer service course . .

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Comfortable

By

17 September 2017

The hotel was very secure. The staff are friendship, polite and very professional.
The room was very clean, well maintained.
Noise was very minimal

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Rooms / Staff

By

12 September 2017

platinumelite

The rooms were very clean and the staff were excellent.

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Mini break

By

12 September 2017

club

Excellent hotel ! We were put in disabled room ? Why but we're offf
Were offered a room change instantly! Only downside
Only scrambled egg served no fried! Room clean and tidy

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mrs brown

By

12 September 2017

club

Nice hotel with friendly staff
Rooms clean and comfortable
Nice and handy for shopping

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breakfast

By

11 September 2017

thanking you for incorporating breakfast in the hotel room. the breakfast was great especially the barp

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Swindon stay

By

11 September 2017

platinumelite

Quick check in, all I needed in room and hotel facilities

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Great location, good service

By

10 September 2017

platinumelite

Friendly staff, clean and comfortable room, reasonable breakfast (in line with other HIExpress). Quite a lot of offers on the area but would consider returning here if staying in the are

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Great value

By

06 September 2017

club

Great hotel for great value, always stay here when in Swindon plus parking is cheap

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Good value, friendly efficient staff

By

05 September 2017

club

I stay at the hotel frequently and always leave same happily. Good location, acceptable price and infrastructure

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Not a terrible hotel, but the air conditioning is out!

By

03 September 2017

club

The hotel was not bad really. The breakfast was lovely and room nicely laid out and roomy. The air conditioner was broken requiring the window be left open, but a beighboring club had noise until 2 AM so that kept me up. The cleanliness appeared sound, but the bathrooms smelled of urine a bit. As long as I left the door closed that too was bearable.

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Great Service

By

02 September 2017

Staffs John and Valentina made this Express Holiday Inn experience above all our other stays. Bank holiday weekend so the hotel was heaving with guests and there were no housekeeping on duty but they both attended every guest professionally and efficiently. The hotel is in an ideal location for the city centre, close to shops and bars and there is a buffet across the hotel which is good for foodies like us! It can be a bit noisy in the early morning with the club goers but you just need to close your windows.

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