 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Good hotel in central location
ByYorkie
02 April 2020
Central location, easy walk from train station yet very quiet and peaceful. Lovely staff
One of the worst IHG's out there
ByRL4141
02 April 2020
Parking is very badly laid out, the beds are so soft you sink into them, the beds move so you can't lean back on the headboard as the bed moves, the TV are all damaged and a Amazon Fire stick wont work as the ports are damaged, the telephone was broke so I couldn't call reception
Holiday Inn Express Wakefield
ByAirless
26 March 2020
A rather disappointing stay on this occasion due mainly to the restrictions imposed during the Coronavirus outbreak. The rooms were not being cleaned for the duration of my stay, breakfast consisted of a croissant, muffin and a piece of fruit delivered outside my door at 7am. I had to request a bath towel as mine had not dried during the day. Also with lack of facilities such as bar etc it did not make for a pleasant stay.
All this said I am sure the staff were all doing their best and I am sure things will improve once the situation with Covid19 has gone.
Good value
ByDoc Dave
23 March 2020
Very convenient and excellent value. Friendly staff.
Get what you pay for
Bygeorgie
10 March 2020
Parking was fine after we found out from staff that you could park in multi storey for free .Room was ok chair and carpet stained bathroom was very clean . Bed was worn up (matteress). I had to retune the tv to get all the channels . Woken at 12.45 am by hotel phone in room ringing and after answering it was asked by person on other end to open my door as they wanted to bum me .Lovely !
Noise a real issue at weekend
Byafoulds1
10 March 2020
Always stay at this hotel, but due to the close proximity of a new nightclub and the very loud booming music until about 3am on Friday and Saturday nights, will most probably avoid this hotel until that situation is resolved which is a real shame as the problem lies with the local authority not IHG, but it is the hotel and staff who will suffer and that is a shame as they are both very good.
Hotel stay
ByGraeme 1
08 March 2020
Overall the hotel was good but my room could have been cleaner the 1st day the cleaners left a dirty pillow case. Also the top door hinge was loose.
Home town
ByShelly
04 March 2020
I stay here because it’s central and I’m from Wakefield, it’s clean staff are friendly and accommodating, rooms are clean good choice at breakfast, but one thing I will say is staff on the evening shift are in the back room so your left waiting at reception or at the bar for service .
Great Service
ByNorth
04 March 2020
This is a great, central hotel with staff that go out of their way to make your stay comfortable. My initial room sadly was noisy (Friday night!) but they found me another and moved me with no problems. Breakfast is good, quick and again the staff look after you if you have any specific requirements. For the money this is incredible value.
An excellent central hotel offering great value for money at the weekend
ByGeoff
03 March 2020
We stayed over on a Friday night. The hotel was clean and comfortable and the price we paid represented amazing value for money. Good breakfast and friendly staff. What's not to like!
Good hotel, definitely stay again
ByAnnaR
03 March 2020
Good hotel, very enjoyable stay. Great friendly staff. Comfortable and clean room. We will use the hotel again
Coming back.
ByFlash 2
03 March 2020
All members of the staff were so friendly and helpful.
A good night's sleep in a room with a lovely view.
Waking up to a good breakfast left the hotel fully
refreshed for the journey home.