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Holiday Inn Express Sydney Macquarie Park

10 Byfield St Macquarie Park , Sydney, New South Wales 2113

PiùMeno Opzioni

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Qualche
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CHIAMACI
Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
94%
Consiglia questa struttura

Esperienza complessiva

4,5

in base a 541 recensioni
94%
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Ratings Breakdown

541recensioni

  • 5 Stelle
    355
  • 4 Stelle
    146
  • 3 Stelle
    19
  • 2 Stelle
    12
  • 1 Stelle
    9

Quality accomodation

By

novembre 21, 2019

Very good no faults at all we loved this hotel on our way home to victoria

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Motel was great, but staff weren't

By

novembre 19, 2019

My stay didn't start off well, as it took half an hour to check-in because the staff couldn't find our booking even though I had a booking confirmation number and booking receipt. Both the staff on desk and the manager's communication were poor as they did not explain what was happening and we were worried we might have to go somewhere else. The motel room was clean and nice - the room had blackout curtains and a very comfortable bed and I had a great night's sleep - the bathroom was clean and lovely, and breakfast was excellent. The only problem was the staff who could perhaps do with learning a better procedure for how to deal with customers when there are problems.

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Good stay, great sleep.

By

novembre 10, 2019

Most things were great except there was no in-house restaurant . The breakfast had lots of variety but they only had powdered eggs as scrambled. No fried or poached even though the signs in the elevators said you could have eggs Benedict or Florentine.

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Good value for money

By

novembre 06, 2019

The hotel is nice and clean, staffs are very polite and make me feel welcoming. Location is pretty good, good for leisure or business travel. Definitely will stay here again!

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Nice stay

By

novembre 04, 2019

club

Comfy room, can’t complain. Nice inclusions. Very spacious, USB in powerpoints made it easy for charging devices.

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Honest housecleaning staff

By

ottobre 29, 2019

I left my iPad in the room upon checkout and I discovered if missing at the airport. I rang motel and they said that they had it. It had been handed in by housekeeping staff. I was very relieved. The staff then organised to have it posted back to me. The carrier they used “pack and send” had it delivered to me within 3 days. It was packaged very well

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Room comfort

By

ottobre 27, 2019

club

After my last stay, I requested that in future with my booking I do not receive a room with single beds but only a Queen or King. These single beds are small and uncomfortable.
I did not rest well the night before a very important meeting.

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Staffs need training

By

ottobre 26, 2019

1st day - FO agent did not assign my room based on my preference which is away from the elevator.

2nd day - The air-con was not functioning properly during the night and I woke up a couple of times. My room was only half makeup after we came back from sight seeing at around 6pm.

3rd day - There were a group of people making noises from ground floor at 1:30am. I called the FO agent at 1:45am to stop the noises. Unfortunately the noises were non-stop. I managed to sleep at 3:30am.

6th day - Someone opened my door and then closed immediately in the morning while I was still in bed. Feeling insecure.

Overall: staffs were not well trained in terms of customer service skills as well as courtesy manner.

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Poor Breakfast Service

By

ottobre 21, 2019

club

The rooms are great but the breakfast service was terrible. Food was ok but the service was very limited. Had to ask for tables to be cleared before sitting down. Then had to request tables to be wiped. Over our three day stay had to ask for coffee machine to be emptied and the milk topped up. At times the were no cutlery and plates and had to wait to be restocked. Condiments had run out For a busy hotel these things should not happen.

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Good stay overall

By

ottobre 20, 2019

club

Good hotel, comfortable, quiet, and a good location for business trips. Though for leasuire, too far away from the CBD. Breakfast was surprisingly good, usually in not a fan of hotel breakfasts, but I was of theirs! I would stay again if I had business in the area.

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anonymous

By

ottobre 19, 2019

good hotel to stay for business in Macquarie area.
arrived early in the morning but the hotel was able to have a room for me well before the standard check in time.

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"yes" visit

By

ottobre 16, 2019

club

Had a business workshop for 2 days and had a pleasant stay at Holiday Inn, Macquarie Park. The room was good and service was excellent; "icing on the cake" was the breakfast spread! :)

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