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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
93%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 1058 お客様レビュー
93%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1058お客様レビュー

  • 5 スター
    766
  • 4 スター
    181
  • 3 スター
    51
  • 2 スター
    30
  • 1 スター
    30

Bonito lugar

By

12月 03, 2021

club

Muy amables desde el registro, nos dieron la oportunidad de dejar las cosas poquito antes de la hora de chek in, muy amable todo el personal, es un hotel limpio, el desayuno como siempre muy bueno, variado.

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Great stay except for breakfast buffet

By

11月 28, 2021

club

The front desk people were friendly and helpful! Housekeeping was wonderful and we left them a well-deserved tip! There were only 2 luggage carts for whole hotel and we had to wait a long time for one to become available to unload our luggage. There is a complimentary breakfast buffet but the person “policing” the buffet did not greet people and appeared to hate her job. I saw her get mad at a small kid for not putting on gloves, however the gloves provided were extra large. Recommend finding someone who likes the job and further recommend doing away with gloves and just require hand sanitizer which has been found to be more effective anyway.

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Not bad

By

11月 28, 2021

club

Room itself was comfortable but very noisy. (Street noise)
Very friendly staff. Computer was slow at check in but lady at the front desk was so nice and apologetic. I felt bad for her.

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CRITICA CONSTRUCTIVA

By

11月 27, 2021

club

EN NINGUN MOMENTO QUIERO DAÑAR AL HOTEL NI AL PERSONAL, YA QUE ESTAMOS EN TIEMPOS DIFICILES DE CONSEGUIR BUENOS TRABAJOS.
PERO ME PESA VER QUE EL HOTEL FAVORITO DE MUCHA GENTE, PERDIO EL ANIMO ATENDER A LOS CLIENTES COMO ANTES. DESDE LA RECEPCIONISTA HASTA LA ENCARGADA DEL COMEDOR ETC

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The best hotel

By

11月 26, 2021

Southern hospitality customer service and plus next to the border

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BAD SERVICE BREAKFAST

By

11月 23, 2021

El personal del área de desayuno sentadas y platicando sin poner la mas mínima atención a nuestras necesidades o dudas, sale una persona del área de cocina y de pésima manera nos comenta que no hay mas porciones de huevo hasta que tengan mas para servir, mientras que las otras 2 perdonas que estan en esa área la pasaron sentadas platicando y momentos después llega otra persona ( estadounidense) que no seguía las indicaciones del área y ni se tomaron la molestia de indicarle cual es el procedimiento ante esta situación tan delicada que estamos viviendo, front desk perfecto como siempre y muy atentos a mis necesidades, pero el personal de desayunador fatal… considerando reservar en otra cadena, pueden checar mi numero de socio siempre me hospedo en esa propiedad

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Great service

By

11月 19, 2021

Clerk upon arrival was very helpful and courteous
Breakfast was well stocked and a lot of variety

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Comfortable, clean, and perfect location

By

11月 15, 2021

club

We attended a wedding at Grace Gardens Event Center and decided to stay the night here. It was comfortable, clean, quiet, and affordable -- and the location was ideal for the wedding.

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Great customer service and friendly and professional staff

By

11月 03, 2021

club

The area was great because it's centrally located near shops,, restaurants etc especially Wing Daddy's!!! The hotel was clean from inside out. Just great customer service.

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Nice hotel with great breakfast!

By

10月 27, 2021

club

Was very clean and the staff here is very friendly. The breakfast every morning was awesome and the amenities were good also!

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We booked for the indoor pool which was not as anticipated

By

10月 19, 2021

club

When I called to book our reservation I confirmed that there was an indoor pool. We were on a family road trip and our kids were looking forward to a chance to swim. After we checked in and went to dinner we went to enjoy the pool. The pool was dirty, cold, and the hot tub had caution tape around it. One of my kids was brave enough to jump into the pool and lasted only a couple of minutes before he got out shivering with blue lips.
We had other choices of where to stay that would have been significantly less if we were not trying to look for a place with an indoor pool to enjoy. Technically there was an indoor pool however it was sub par at best and not in a condition to use.
Generally the hotel was as it should have been and provided a comfortable stay however in our case since we booked primarily to have access to the pool is the reason for my lower review.

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Good place and clean and quiet

By

10月 15, 2021

club

Little expensive for the room accommodations but room was clean and staff super friendly.

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