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89%
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ประสบการณ์โดยรวม

4.4

ข้อมูลจาก 259 การแสดงความเห็น
89%
แนะนำโรงแรมนี้

Ratings Breakdown

259การแสดงความเห็น

  • 5 ดาว
    175
  • 4 ดาว
    50
  • 3 ดาว
    17
  • 2 ดาว
    7
  • 1 ดาว
    10

Bad Experience

By

กันยายน 15, 2564

Dirty bathroom) shower area, hair on the floor and on bedding. Housekeepers not cleaning properly and when called for someone to clean they just sat in the bathroom pretending to clean. I inspected and it was still dirty and had to clean myself so we could take a shower. My wife woke up with bites on her arm and neck that possibly came from a bed bug. Hallways noisy with kids running through the hallways and the breakfast quality was not good at all. Overall for the price it was definitely not worth it and we had a bad experience. I will not stay here again. Find a better hotel to bring your family.

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Problem for elderly high

By

กันยายน 15, 2564

club

If I slip and sit down hard in the slippery shower I’m not coming back. Add to that an unacceptably high rate making this a never return.

If you’re not old and not on fixed income this was a clean, contemporary feeling unit. (Not your daddy’s Holiday Inn because I’ve used them for 50 years!)

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Comfortable bed

By

กันยายน 13, 2564

Great service ... I had no problem at hotel everything was perfect, just as I expected it ... I would come back for the same experience when I visit LEGOLAND with the kids again.

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Great hotel in the right location for me.

By

กันยายน 13, 2564

club

It was calm and clean. The breakfast was excellent. The towels were soft. Check in and check out was painless.

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Expensive due to Legoland. Breakfast is poor.

By

กันยายน 11, 2564

platinumelite

The room at Middletown - Goshen is expensive due to higher demand from a nearby newly opened Legoland.

I stayed at Chester-Monroe-Goshen a night before staying at Middletown - Goshen.

Between the two, Middletown is cleaner, newly renovated but offered extremely poor breakfast choice (no meat, sausage, egg nor frozen meat sandwiches).
Chester-Monroe-Goshen offered frozen meat sandwiches in the freezer.

The Middletown - Goshen did not credit "welcome bonus point" to my account, in case you are an IHG reward member.
Receptionist did not greets/acknowledge my IHG member.
Coffee was not available in the lobby.

This property is not on my recommended list due to its poor value offered.

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Great place to sleep stay

By

กันยายน 09, 2564

It was a excellent place to stay rest play in the gym and swim at the pool

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Need improvement on Guest Service

By

กันยายน 09, 2564

platinumelite

Front desk staff seemed in experience for check-in and room change request to stay closer with another family coming along. No immediate action to take care of the noise and music next door all night long. Cannot sleep for first night

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Decent Stay, Missing ammenities

By

กันยายน 07, 2564

platinumelite

Upon arrival I was disappointed that I was not greeted as a Platinum member, this was the first IHG hotel that has happened at. The room was very clean and fresh except for de-laminating drywall around the tub and shower and red mold around the tub caulking. Our room was also missing its towels and bedding for the pullout sofa which meant a trip to the front desk. The pool area was clean but the chlorine was overwhelming, it started to burn your lungs if you didn't get fresh air after about 10 minutes. We were very disappointed in the breakfast. I've stayed at many Holiday Inn Expresses before and was looking forward to the pancake machine, cinnamon rolls, and fresh fruit. All of these items were missing. We tried to have a bowl of cereal but there was no milk. The attendant told me they had not received any deliveries in about a month and were having to go to the store themselves and ran out for the day. I ended up having to take my family of 4 out to eat for our whole stay when we were expecting breakfast at the hotel. We ended up cutting our stay short by a day due to the disappointment that is Legoland, and the manager was very accommodating in getting us a refund for out canceled night.

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Stay somewhere else when visiting Legoland NY

By

กันยายน 06, 2564

Building is brand new, was impressed with the cleanliness. Stayed two days with family of five to visit Legoland NY. In spite of their understanding there was a family of five, I had to go to the front desk to request three additional towel sets. The next morning I requested housekeeping service my room with the specific request the conditioner dispenser be replace, five sets of towels be delivered, and the whole room be cleaned including making the beds; even left a $20 tip at the front desk for the housekeeper. The room was not cleaned, the beds were unmade, we were given four sets of towels instead of five, and the conditioner dispenser was not replaced. The breakfast was not up to par. It was yogurt, cereal and bagels. I remember when there was bacon, waffles, pancakes and warm breakfast. We have gone backward by twenty years, they give us continental breakfast. In spite of the lack of housekeeping or breakfast we are charged more than before. I do not recommend this property, I won't be returning.

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Large hotel room near Legoland

By

กันยายน 04, 2564

Room enough for the family. Comfortable and convenient to Legoland.
Breakfast was very limited and average quality fir a hotel breakfast.

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Close to lego land

By

กันยายน 04, 2564

Inattentive staff. Loose toilet no outlets working. Ear bed. Breakfast was horrible

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Descent Choice

By

กันยายน 03, 2564

club

Thanks to Legoland this Hotel came into picture, and that was our sole purpose to stay here from 08/29/2021 to 08/31/2021, There're some good and bads:

Good:
1. Close to Legoland.
2. Pretty new and Family oriented.
3. Rooms and bathrooms are clean.
4. House keeping is active.
5. Have Indoor pool and breakfast included.

Bad:
1. Room celling is not high enough, and your good night sleep is all in the hands of people how are staying above you (We had Bad Luck in this regard).
2. Customer service needs a lot of improvement, people at the front desk are just doing there job and have no interest to solve any issue. when I compliant about super active guests above us, staff failed to solve this issue.
3. Breakfast is not worth more then $5.00 per person, there were no Omelets, Turkey Sausage, Oatmeal or bacons as shown in their website.

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