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Holiday Inn Express North Hollywood - Burbank Area

11350 Burbank Boulevard , North Hollywood, California 91601

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
93%
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整體經驗

4.6

根據 1241 評論
93%
推薦此物業

Ratings Breakdown

1241評論

  • 5 星級
    906
  • 4 星級
    237
  • 3 星級
    44
  • 2 星級
    28
  • 1 星級
    26

Close to park

By

6月 25, 2022

Used this location while visiting Universal Studies. Location to the park is a ten minute drive. Hotel is a little dated but was fine for our trip.

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Worst Experience Ever

By

6月 25, 2022

platinumelite

This was my second stay and this time was no different than last time.
Fool me once, shame on you. Fool me twice, shame on me!

Last year, I made a reservation for a specific room type but was given a different room type once I arrived. They simply said they had given my room away. I had not choice but to stay because it was too late to go elsewhere.

This year, I made an online reservation, and received confirmation. Then I called the hotel directly a week prior to my arrival and confirmed with a live person for the specific room type I needed. Well, when I checked in, they simply said my room wasn't available! They gave me a different room. I'm a disabled person and need a specific type of room. This was extremely unprofessional of them to screw up again! What's more crazy is that the next day, the manager on duty said she wasn't sure why I wasn't given the room I needed because that room was vacant and ready. She simply didn't know why the staff made the "mistake". She offered to compensate me with 10,000 points and never issued the points. I don't need the 10,000 points. What I need is for my reservations to be honored. I like this hotel because of the proximity to my destination but I won't stay ever again. What a horrible experience.

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Easy access to restaurants and leisure activities

By

6月 08, 2022

Great location overall! The area may not feel the most secure but the customer service and parking amenities trumps this caveat.

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Great stay!

By

6月 03, 2022

We really enjoyed our stay at Holiday Inn Express North Hollywood/Burbank! Great location, clean property

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Clean Hotel

By

5月 27, 2022

The hotel was centrally located for us. It was clean, and the staff was friendly. We were greeted with cookies when we arrived. The only down side to our stay was that the alarm went off in the morning, and we didn't set it. I didn't think to look at that before I went to bed. From now on, I will. We would stay at this hotel again.

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Great staff!

By

5月 24, 2022

Great location! Nice rooms and pool. So close to our meetingplace. We are repeat visitors and always look forward to the service and the laughs. It is easy to get picked up by family in the rear of the building instead of out front where there is usually traffic.

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Location and Express standard

By

5月 24, 2022

Convenient location. Usual Express standards. Very thoughtful and efficient staff. If staff would continue to wear masks the experience would have been even better.

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Took a leap of faith....

By

5月 23, 2022

I was nervous as heck coming to the area and not knowing what I was in for. LA was so expensive, I decided to try Burbank and hope that I was out of the realm of the current homeless crisis happening etc. We arrived late, but to our surprise it was very quiet and clean in the area. Front desk has to buzz you in if you don't have a card after a certain hour. We felt super safe, everything was clean and even being near a lot of businesses we were able to sleep comfortably and relax fine. Breakfast was great and even out later than it should have been which was a super bonus for us because we are late night people. Loved it was a $8 Lyft from the airport and Enterprise is right across the street.

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Excellent Stay

By

5月 16, 2022

We didn’t know what to expect in LA but we happily surprised. Everything was clean and modern. Service was great and friendly. Easy access to our room. Parking was good not great but it worked out fine.

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Staff were excellent

By

2月 01, 2022

I usually stay at the Holiday Inn Towers in downtown Burbank but reservation said they're not part of the Holiday Inn property any longer so they suggested the north Hollywood property. I switched rooms the second day to one with heat. The internet was down the second day which was unfortunate since I use the room as an office.
The second night I drive into the parking lot and a crazy man on a bike started screaming at me asking why I tried to kill him. I checked out the next morning and was offered free parking - which I appreciated. As far as I'm concerned these were all unrelated circumstances that just happened... As I said, the staff were over the top polite and helpful.

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Grumble mumble fumble

By

12月 14, 2021

club

Good place crummy phone conversation with the guy that was reserving room very misleading and price was 100 dollars more than advertised

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Umpteenth stay at propery

By

12月 11, 2021

club

Need to improve function of room amenities. See survey for specific items requiring attention. I have stayed at this property numerous times.

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