Thank you for your providing me with a comfortable stay this time.
Below raises a couple of questions for my better understanding.
When I was checking in, I thought I was given Diamond member
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option including free breakfast offering, but only two options were suggested, i.e., 600 points or free drink.
This stay was booked using point and cash, so I wonder full diamond member option including free breakfast was not applied.
Am I right?
Actually, I did not claim this at all when I was offered two options, and I chose free drink option.
Then I was given a voucher with three categories, like Spire, Platinum?, Gold?, each of which claiming possible drink options to take.
The staff checked the second category, Platinum.
Again, I did not say anything about it at that time, but I thought I should be categorized Spire, as current Diamond membership succeeded former Spire membership.
So, I wonder if the stay made by point and cash forces degrade of membership like from Diamond to Platinum.
Again, am I right?
I have no complaint about those offering I was given for this stay, but would like to know if any special rules are applied for the stay booked using point and cash.
Thank you for your cooperation.
Sincerely,
Naohide Nagatsu [更少]
