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Holiday Inn Express Richmond Airport

491 International Center Drive , Richmond, Virginia 23150

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
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整體經驗

4.2

根據 1101 評論
84%
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Ratings Breakdown

1101評論

  • 5 星級
    666
  • 4 星級
    211
  • 3 星級
    89
  • 2 星級
    74
  • 1 星級
    61

Airport hotel

By

8月 15, 2022

It's an airport hotel and not a typical Holiday Inn Express. It doesn't meet the normal expectations for this brand. It's run down, it's not clean and breakfast isn't what you expect if you've stayed at this brand previously.

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Comfortable

By

8月 03, 2022

The room and bed were comfortable. There was a great selection for the breakfast as well.

Wish there would have been a restaurant inside the hotel for dining and drinks.

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Great Location & Wonderful Staff!!

By

7月 22, 2022

One of the benefits of being a long-time IHG Priority member is being treated as a priority. This hotel staff knows how to make one feel grand!!! Sherry & Caitlyn went above and beyond in welcoming me and making my stay a happy visit. There are people who work in hotels and there are hotel people!! These two are truly hotel people! Thank you!

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Clean, comfortable and quiet

By

7月 04, 2022

Easy check in and clean property with you plenty of parking. Friendly staff. Nice location with easy access to the airport

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As expected

By

6月 28, 2022

I was a little concerned about the proximity to the airport, but it was not an issue at all.

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Wonderful customer service and very comfortable beds

By

6月 18, 2022

We were in town to visit with family and had a great experience. The beds were very comfortable and the room was clean. The bathroom was clean as well. Shower was a great size with the curved curtain for plenty of room. We used the pool while there a couple of times and it was great. It was a salt water pool. The temp was a little chilly but wasn’t bad. Breakfast was just ok. We were there for three days so had three breakfasts. It changed up a little but not much. So a little more variety may be nice. I found the bakery goods such as the danish, biscuits, and muffins to taste good bit a bit dry. They had the items mentioned as well as toast, bagels, English muffins, oatmeal, cold cereal, sausage gravy, scrambled eggs, premade omelettes, sausage, bacon, ham, yogurt, hard boiled eggs, coffee, tea, milk, apple juice, cranberry juice, and orange juice(that didn’t taste very good). There was a lot of things to choose from but nothing that was anything super special. Maybe add a waffle maker. :)

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Don’t bother with other hotels

By

6月 12, 2022

I travel for work often. So I stay at a hotel probably 3-4 nights a week in various cities across VA and NC. This HIE has everything you need for a nice, clean, comfortable stay. They don’t kill you with kindness or pester you with hospitality either. They simply do a good job at providing a lovely experience. I’ve tried other hotels in the area, other IHG and even other chains. If I am in/near Richmond this is where I’m staying hands down.

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Would stay again.

By

6月 11, 2022

Comfortable bed, room, good location to food locations. Can't get much closer to the airport but no noise issues.volume of people managed well at breakfast time. Desk took care of my while two bud loads of people were checking in.

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Great room and customer service was wonderfful

By

5月 17, 2022

The room was very nice, and the king size bed was really comfortable. The staff was excellent and very friendly. I really enjoyed the breakfast that was offered in the morning. The location was right along our route, so we didn't have to drive out of our way.

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Comfortable bed and great service

By

5月 10, 2022

Overall great stay. We have stayed here several times in the past but none since prior to COVID. Breakfast not very good.

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Clean environment and great staff!

By

5月 09, 2022

My fiancé and I had business and had to wait for our flight out so we stayed in this hotel and was able to leave our truck while on our trip, had help gathering breakfast to go since we were a little late leaving and over all just an amazing experience

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Outstanding Staff and accomodations

By

5月 04, 2022

I was on my way to KY from NJ and was road-weary. The hotel has a beautiful entrance and lobby and the young lady behind the desk was efficient and immediately got me my reserved room quickly without a lot of chit-chats (she could probably note how tired I was; my GPS sent me on a longer route than expected).
When I got into my room the beautiful window shades were mal-functioning. I came back to the desk to explain the situation. The manager of the property quickly came to the rescue and set me up in a SUITE to make up for the inconvenience. I checked the shades and came back and reported that one of them still didn't work properly but it was completely down and the other one worked perfectly. I also told them that the suite was larger than my NJ apt. Great night's sleep, excellent breakfast, impeccable service...I will stay there again!

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