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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 496 reviews
86%
Recommend This Property

Ratings Breakdown

496reviews

  • 5 Stars
    306
  • 4 Stars
    90
  • 3 Stars
    45
  • 2 Stars
    34
  • 1 Stars
    21

Poor customer service

By

March 21, 2017

I have already filled out two comments sections with the issues I experienced I your hotel. I feel like this is just extra work to have the survey submitted.

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Cozy Hotel

By

March 18, 2017

club

Had a good stay. Quite area and room. Nice conteniental breakfast

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Ok hotel

By

March 15, 2017

club

It was ok. I would stay in this hotel again. I have stayed here before

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Good pet hotel / Poor breakfast /

By

March 14, 2017

I like the fact they allow pets at this hotel. There were not a lot of options for breakfast. I wanted eggs and all they had was some sort of cheese omelet that looked pre-cooked.

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Great Service

By

March 13, 2017

club

My stay was made very comfortable ,the staff was most helpful ...as I mentioned ,the Night Auditor Christina was not maintenance ,but that wasn't important...what was important was solving the issue and making sure my comfort came first.

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Holiday Inn Express Sandstone VA

By

March 12, 2017

platinumelite

Comfortable bed, ridiculous room arrangement. Room location preferences were not honored. Front desk staff was exceptionally friendly and welcoming--by far the best thing about the hotel.

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The Gary's always stay here

By

March 12, 2017

The best staff mantaince ,housekeeping and the front desk hands down
Management best bye far

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Great place to stay

By

March 12, 2017

club

Very nice place, the staff was very friendly. Right off the interstate

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Excellent service

By

March 12, 2017

club

I had a great stay and plan on staying here in the future. Very friendly and helpful staff in a convenient location to Wawa's. I recommend this hotel!

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Great people to deal with

By

March 09, 2017

Again Ms Amy top notch manager along with her great staff from Ms Sharon, housekeeping and the maintenance man. All are more than willing to answer questions and give you a great hotel experience.

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Work

By

March 09, 2017

Very pleased with the hotels housekeeping rooms were cleaned everyday top to bottom. Crew likes the early morning breakfast, overall great place to stay.

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Great hotel

By

March 09, 2017

Great rates, staff well oriented on there jobs and customers. Quite nights sleep on a soft clean bed

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