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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
87%
Recomendar este hotel

Valoración general

4.2

en base a 218 opiniones
87%
Recomendar este hotel

Ratings Breakdown

218opiniones

  • 5 Estrellas
    132
  • 4 Estrellas
    46
  • 3 Estrellas
    14
  • 2 Estrellas
    11
  • 1 Estrellas
    15

1st time in College Station

By

2016 八月 10

club

Was a nice place to stay, quiet and close to many public places (restaurants/shopping), would recommend this hotel.

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Management needs to be more attentive

By

2016 八月 09

We have stayed at this property for the last 6 years while both of our daughters have been at TAMU. As an IHG Rewards member, we always try to stay at an IHG property and this one is in a great location and we like the ease of the free breakfast. However, over the last year or so, the property seems to be showing its age, and I don't see a consistency in management trying to address issues such as wear and tear in the rooms and common areas. The kitchen staff seems less attentive and the front desk employees seem overworked, as if they are taking on too many tasks. Still, the prices of the rooms at this property keep going up in a disproportionate amount to the quality of service. Plus, the other IHG properties in the area are nicer, cleaner and newer and are competitively priced.

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Enjoyed the stay

By

2016 八月 08

platinumelite

The room was very nice, quiet and comfortable. Staff was friendly and helpful when called upon. Location was very convenient to local restaurants and attractions

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Get breakfast and cleaning right!

By

2016 七月 19

The hotel staff were marginally polite. The hotel condition needs updating and deep cleaning. But worst was the breakfast. NEVER had this experience at Holiday Inn express. The staff put out a few pastries and bread. Other items were not put out. Most patrons looked and left.
Definitely not as advertised nor what I had experienced earlier.
BTW- Have to cancel this reservation 24 hrs in advance, now I know why after seeing the property. convinced me to move to another property down the street.

Publicado porHotelStaff
2016 七月 21
Thank you for your feedback. We apologize that you had less than an exceptional stay with us. I will share your feedback with the staff as feedback from our guest help us improve our service. We do hope that if you find yourself traveling to our area that you give us another opportunity to enjoy our hotel and the variety of breakfast options we offer. Respectfully, Your Holiday Inn Express Staff
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Store

By

2016 七月 18

club

It was nice that there was a small store for needs. However, one thing they didn't have was any type of disposable razor.

Also, it would have been nice to know there were no vending machines on the floors. By the time I was wanting a snack, I was already in my pajamas, and I did not want to go to the lobby like that.

Publicado porHotelStaff
2016 七月 21
Thank you for staying with us and for your feedback. Guest often forget to bring toiletrie items and we are more than happy to provide items like disposable razors, in the future feel free to ask one of our friendly staff members for a complimentary one at our front desk. We appreciate your loyalty and hope to see you again soon.
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very confortable and clean beds

By

2016 七月 15

beds were very comfy and room was very cool on a very hot day

Publicado porHotelStaff
2016 七月 21
We are happy to know you were able to enjoy a cool and comfortable stay with us. Thank you for your loyalty and feedback!
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Clean, comfortable, friendly

By

2016 七月 10

Very clean, comfortable and friendly! Close to the college. Close to restaurants. Have already booked a stay for our next trip :)

Publicado porHotelStaff
2016 七月 21
Thank you for your loyalty, that means a lot to us! See you soon, travel safe. Your Aggieland staff!
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Comfortable bed and clean room

By

2016 六月 30

club

We enjoyed our stay. The beds were comfortable and the room was clean. Breakfast was okay. We wish there were outlets on/by the nightstand to charge our cell phones near us while sleeping. We would stay here again.

Publicado porHotelStaff
2016 七月 04
We appreciate your kind words and positive comments, and we look forward to your next stay!
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Comfortable Bed

By

2016 六月 30

club

Great place! Easy to find, quick check in...nice and clean.

Publicado porHotelStaff
2016 七月 04
We appreciate your kind words and positive comments, and we hope you will consider our hotel again on your next visit to town!
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Overall good experience

By

2016 六月 28

Staff was great. Room very clean. Breakfast good. Would recommend to my friends.

Publicado porHotelStaff
2016 六月 28
We appreciate your kind words and positive comments and we're looking forward to your next stay!
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Out of Order Elevator

By

2016 六月 25

Other than the evening of check-in, the elevator was inoperative for the duration of our stay. During this time, the hotel seemed to be unconcerned about the inconvenience to hotel guests. Also, there was no consideration on the bill for providing less than the expected full service of the property.

In addition to the elevator experience, the complimentary breakfast was not up to the usual standards of Holiday Inn Express properties.

Publicado porHotelStaff
2016 六月 28
Thank you for your comments.
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great locatioon clean

By

2016 六月 22

everything was great clean great AC. Tasty breakfast.

Publicado porHotelStaff
2016 七月 10
Mary Ann, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AJ Saculla
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