Rated 4.5 out of 5 by 427
Rated 1.0 out of 5.0 by D2015M Worst Service Experience
We were delayed at the airport and I selected this property to stay at. From the start everyone was just short and unfriendly. I called to see how the shuttle worked and I was told to go yo a certain gate. I asked for additional directions and she said I can just walk until I find it. Then, when we checked in we were trying to get information on where to eat late at night. She barely helped us and started talking to someon else without ever actually answering our question. We did get upgraded (although they didn't say anything at check in).
In the morning when I went to schedule the shuttle back to the airport the front desk employee was extremely rude and continued to question if I was going to be on time for the shuttle because it would leave without me. I had just checked out and had my stuff with me.
It was by far one of the worst hotel stays I have ever had.
May 29, 2015
Rated 4.0 out of 5.0 by Scooter731 Comfortable room
As always, we stay in holiday inns all over the united states
May 28, 2015
Rated 5.0 out of 5.0 by BoomerSooner2 Great Service
Very friendly and helpful staff. Easy place to stay for an early flight.
May 28, 2015
Rated 5.0 out of 5.0 by patact Superior Service and Friendly Staff
The staff was extremely courteous and friendly. Room was very comfortable and AC worked great. Breakfast is average but acceptable if you are not a big breakfast eater.
May 25, 2015
Rated 5.0 out of 5.0 by MisterH Highly recommended
This has become my "go to" hotel for the DFW area. Great staff and clean spacious rooms.
May 24, 2015
Rated 5.0 out of 5.0 by Russe Nice Business Trip
It's always nice to be received and treated well when traveling for business and away from home.
May 22, 2015
Rated 5.0 out of 5.0 by Larry Ho Excellent service and value.
Poor shuttle service, took too long for arrival to airport for pick up, had to call 3 times and took over 1 hour to arrive.Hotel was excellent.
May 21, 2015
Rated 5.0 out of 5.0 by Joe1001 DFW location was great
This survey is over the top. Too many questions. I guess that's why the service and accommodations were so good. I would have preferred a much shorter survey.
May 20, 2015