Rated 4.5 out of 5 by 394
Rated 5.0 out of 5.0 by tomsliksr tomsliksr
This HIE has to be the best of all you HIE properties. We have stayed at a lot of hotels, but we always look forward our stay here and the main reason, "Brande" , Brande and her staff make you feel like we are home from the time we walk in the door up to when we leave. Every now and them we have a small problem but Brande makes them go away in the blink of a eye. You need a Brande at everyone of you properties and with that you will be #1 around the world.
I think Brande and her staff need to be the example for ALL of the HIE's.
We look forward to our next stay here.
April 15, 2015
Rated 5.0 out of 5.0 by Ozy John Great experience overall!
Just a great place to stay! Clean, quiet, fresh and good quality food and service! Great value for money.
April 10, 2015
Rated 5.0 out of 5.0 by NanceF Excellent Service at a quality hotel
Stay was wonderful as always. Brandi was able to contact someone to fix our cable issue very quickly and made an excellent referral for dinner which we enjoyed very much.
April 8, 2015
Rated 4.0 out of 5.0 by pat202 A Good Choice
We found your employees to be very professional and a wonderful reflection of the company they work for.
Our van driver even told us about the parking rates and we will certainly leave our vehicle with you the next time we travel.
April 4, 2015
Rated 5.0 out of 5.0 by 1520Katy Great service
Very professional from check-in through breakfast and check out and valet service to the airport.
Greeted and treated as they were really glad to see me.
April 2, 2015
Rated 4.0 out of 5.0 by cinder1 Great bed and pillows
Loved staying there but fet the staff at front desk needed additional training. He was not knowledgable.
March 31, 2015
Rated 5.0 out of 5.0 by Ken95527 Great rooms and breakfast
Enjoyed my stay for 5 nights and will be back. The beds were very comfortable and the breakfast was more than just cereal and a muffin.
March 30, 2015
Rated 3.0 out of 5.0 Need to clean and upgrade
I was okay with the place and would not usually write a bad review. In this case I had my wife and daughter with me and they were very disappointed. The carpet in the room and public areas were very worn and had stains. The room furniture needs to be updated. Also, the cleaning was minimum. I don't think any staff did anything wrong, it's just the quality of that holiday inn suite is different from other holiday inn suites. On a regular business trip it wouldn't matter as much, but in this case it was a family on a leisure trip. I just wish it was a way to distinguish the quality before booking.
March 28, 2015