Rated 4.1 out of 5 by 157
Rated 5.0 out of 5.0 by karib81 Excellent stay
Hotel is very clean and they have outstanding staff.
September 16, 2015
Rated 5.0 out of 5.0 by IGarcia Comfortable bed - rotten breakfast
The hotel was clean and comfortable. The room was clean and the bed was oh- so wonderful . . . Other than that, I was disapointed.The breakfast milk was spoiled, the cinamon roll was hard and the bagel was stale. When I went to check out - I had to wait about 7 minutes to be attended and I could hear the conversation of the front desk clerks talking behind in a nearby open office door. I would figure that in the morning - when people are checking out, someone would be present at the desk at all times. I was in a hurry to check out as I needed to go to a meeting.
September 14, 2015
Rated 5.0 out of 5.0 by Mydoc Excelente hotel, excepto desayuno pobre.
Casi todo excelente, ubicación, cortesía, limpieza, confort.
No me gustó:
La comida del desayuno incluído.
la habitaciòn con poca luz.
Pocas tomas de corriente.
Pero en general muy bien.
September 13, 2015
Rated 4.0 out of 5.0 by jdelacruz NO RECONOCIERON MI NIVEL PLATINO AL CHECK IN
ES EL PRMER HOTEL EN DONDE ME HOSPEDO Y NO ME RECONOCIERON MI NIVEL PLATINO DE IHG... EL CHAVO QUE ME ATENDIO PARECIA TENER MAL HUMOR.
EL HOTEL ESTA MUY BIEN PERO EL PERSONAL QUE ME ATENDIO, PARECIA NO ESTAR CONTENTO CON EL TRABAJO QUE TIENE.
EL CLIENTE NO PARECE INTERSARLE A ESTA PERSONA.
September 1, 2015
Rated 4.0 out of 5.0 by critbeme Great place to stay
I always enjoy this hotel. The rooms are comfortable and the location is perfect for my business purposes. Staff is friendly. Definitely recommend.
September 1, 2015
Rated 1.0 out of 5.0 by Woodrowe Major problem(s)
This property has a major problem with the smell in some of their rooms. The first room I was issued had an overwhelming musty/mildew odor to it. I immediately went down and ask for another room. The second room I was issued had the same smell and nearly as bad. I sucked it up and stayed one night there and immediately checked out the next morning for what initially was a four night stay. This happened once before at this property several months before except the second room I asked for then (because the first one smelled bad) was ok.
I don't know if the problem is the HVAC system or what, but I probably won't stay there again.
August 28, 2015
Rated 4.0 out of 5.0 by Kenny78 Valley Stay
I enjoyed my stay at the Mission location while on vacation visiting friends in the valley and also spending time on South Padre Island.
August 17, 2015
Rated 4.0 out of 5.0 by DelmaTXCountry Nice facilities except for one disappointing factor
This facility was nice and clean & even though I'd recommend it to others, I wouldn't choose to stay here again for one reason and that being that they do not honor military discounts. When I booked our stay I was told that we would get our military discount but once we showed up they failed to do so for the mere fact that our stay started on a Friday... according to the desk clerk at the time, military discounts are only available from Monday - Thursday. This was very bothersome & displeasing to me and I therefore stated my concern to the desk clerk by pointing out "our military is on duty 24/7 - 365 days a year, not just Monday- Thursday" I sincerely hope Holiday Inn Express changes this part of their discount program.
August 14, 2015