 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
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Valoración general 4
80%
Recomendar este hotel
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Excellent location with great service
BySuperMom75
agosto 12, 2016
The hotel was renovating during our stay, but they made every effort to ensure our time there was not miserable.
Has Potential
ByOpeningCeremonies
agosto 09, 2016
It would've been considerate to inform me of the renovations and parking construction during the booking process. However, this didn't have much of an impact on my stay. Although the room was clean and comfortable, it should be next on their renovation plans as it was dated and the furniture was stained. Also, the window was difficult to see through. It appears it's an insulated window that's been compromised.
Great!
ByArkieO
agosto 04, 2016
The manager and other staff were great. Friendly and courteous to all our needs. They were renovating the hotel , which was inconvenient. The friendly staff made our stay excellent!!'
Great staff and good rooms
ByJonko
luglio 28, 2016
Very friendly staff and even during construction the hotel was clean. The bed was comfortable and different choices of pillows. Easy to adjust temperature in the room as well.
Hot in Houston, hotel under construction
ByGumby 397
luglio 23, 2016
I am sure once this hotel is done with their major renovation and construction it will be nice! However, I will never find out because I will never stay there again.
sososo
BySeanSeanSeanSean
luglio 10, 2016
noise due to construction.
front desk staff didnt train well!
Stay away while under construction
Bycmdrsam
luglio 09, 2016
Booked this pace not knowing it was being renovated. Noisy from 8am onwards. Had to argue with manager about how much I should pay for my stay given the circumstances. Staff at front desk was willing to compensate by some amount but manager refused to honor. Finally, after much argument, manager did provide some compensation.
Quick Nights Rest
ByArgie1625
luglio 05, 2016
We stopped in after a long drive to rest on our way to Kemah. It was 4am and we were just too tired to continue on. The staff was beyond courteous. They did explain that hotel was currently under renovations to make it more contemporary and modern. It was a bit of an inconvenience, but at that point we just wanted sleep. The room was your typical standard room, the beds were super comfortable. The only issue was that our room was a bit muggy/humid and smelled of it. We adjusted the temp hoping that would resolve the issue, but like I stated we were just so tired and were just there for the night so we didn't make a fuss about it. Aside from that everything was what you would expect. I hope that along with the renovations they will also be expanding parking as that was another issue.
service
Byrev1211
luglio 03, 2016
good but was undergoing renovation at the time of visit
Hotel under construction, but THAT's not the mess!
By83Porsche911
luglio 01, 2016
The hotel was under construction, but that can be overlooked. The malfunctioning A/C, lack of timely response to remedy it, no towels at pool, locked out as keycards don't work, runaround to get laundry detergent, and the poor WiFi quality make this hotel one to miss. For the price of the double room, there MUST be better options nearby.
End of shift staff seemed not to care much and push off things for the next shift. BUT they didn't tell the next person at the desk anything about what was happening. Very poor customer service, unless you call. They put the world on hold when the phone rings...
Remodeling was an Eyesore
ByChuchila
giugno 30, 2016
Remodeling was ugly on the first floor. Do it a section at a time
Hotel under remodeling
ByJohnfromcolorado1959
giugno 26, 2016
Holiday Inn's Expresses are almost always excellent. This hotel is currently under remodeling. I understand they're making improvement. That's a good thing. However, we should have been told up front this hotel is being remodeled. The hotel should offer extra points or a discounted rate to it's customers. It was a mess entering and exiting the hotel. The staff was excellent and was most helpful.