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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
95%
Recomendar este hotel

Valoración general

4.6

en base a 457 opiniones
95%
Recomendar este hotel

Ratings Breakdown

457opiniones

  • 5 Estrellas
    329
  • 4 Estrellas
    84
  • 3 Estrellas
    20
  • 2 Estrellas
    15
  • 1 Estrellas
    9

Great stay

By

19 septiembre 2017

platinumelite

Took a little time to work out my requests. By the time I arrived, all was perfect.

Cathy took initiative to provide the high quality reservation service I had experienced in theb past.

Another happy stay.

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Worst Hotel Experience EVER

By

05 septiembre 2017

I want to makes sure it is clear this is the Holiday Inn Express in Sherman,Tx. I made a reservation for a 2 queen bed suite since I had four people staying in the room, guaranteed late arrival. When we got there we found out that the hotel was over booked and the suite was not available. Instead the four of us got a one king bedroom and two cots. then we walked in to get unpacked the room smelled terribly musty because the carpeting was wet from the ac unit 6 feet into the room. We went back down stairs to get a different room, it was a 2 queen handicapped room. The shower head was broken and we soaked the bathroom floor. We were supposed to stay until Monday but checked out on Sept 2. When we complained in the morning at check out, the manager indicated we would not get the room discounted but would give us 1000 points. As a spire member I find this insulting and utterly unsatisfactory.

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Locked out

By

05 septiembre 2017

club

Overall the hotel is nice but at 11 pm you expect your key to work. After 3 failed attempts and two trips by the desk clerk we finally made it in.

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Sherman branch

By

05 septiembre 2017

Great rooms, poor wifi. Food ok. Coffee so so. Front desk not always attended late night.

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Great stay

By

29 agosto 2017

platinumelite

Just for a night and it was perfect, would gladly stay here again when passing through.

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Great service

By

29 agosto 2017

club

I completely enjoyed my stay for the one night that we stayed an would do it again check in and check out was easy an very enjoyable staff

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Great sleep, poor renovation

By

28 agosto 2017

club

Loose tiles in bathroom, grout missing. random tile on bathroom wall like it was covering up something. Hallway carpet looked good except for the potholes. Great sleep and breakfast though which is all i really care about. Front desk personnel were helpful.

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Just passing through, always enjoy Holiday Inn Express

By

24 agosto 2017

club

We were passing through town to visit family, and found this Holiday Inn Express by chance. We always enjoy staying at these facilities. The staff was very pleasant and courteous, the room was clean and comfortable, and the breaksast was very good. We would recommend this hotel to anyone wanting a clean comfortable and relaxing place to land for the night.

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bad

By

21 agosto 2017

this place is bad, don't stay here. I will not stay here ever again. I don't know what else to say about this place

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Everything was comfortable

By

19 agosto 2017

club

Everything was amazing , next time I will swim and exercise but the breakfast delicious so I couldn't ! Love you guys!

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Bad night for a Holiday Inn Express

By

16 agosto 2017

club

When the tv, internet and phone didn't work, I was told it was happening all over the hotel. They would see if they could find another room. When it came to check out time, I could not get a receipt because the printer was not working. I understand that things happen but if you know something is going on in several rooms at least inform the customer when they arrive. I was told I would receive a receipt via email and have not seen one yet. They certainly had no problem charging my account but electronically couldn't send a receipt.

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Clean and Quiet

By

14 agosto 2017

platinumelite

Actually love this place. Mainly it was clean and quiet. But when I was there they were having computer problems but that is just a part of modern life.
Overall I highly recommend this hotel.

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