11751 Pacific Hwy SW
Lakewood, WA
98499
United States
Nhận phòng: 3CH
Trả phòng: 12CH
Tuổi nhận phòng: 21
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Đánh giá của Khách
Mỗi đánh giá và xếp hạng mà chúng tôi nhận được đều được xác minh để đảm bảo rằng chúng tôi chỉ hiển thị thông tin được cung cấp bởi những vị khách đã thực sự lưu trú tại khách sạn.
88%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,4
88%
Giới thiệu Cơ sở này
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A bit less than “OK”
ByLafree62
tháng 5 16, 2025
I booked this stay while on business for the pool and jacuzzi. The pool was dirty and too cold to swim in and the spa was cold as well! They do offer a sound machine and earplugs which were needed to sleep as the traffic noise and guests above me were loud. I was not recognized as a rewards member at check in.
I recommend this Holiday Inn Express Suites
BởiLone Traveler
tháng 5 15, 2025
Everything was 100%, I’ll book here when returning in the future.
Excellent bed comfort & welcoming staff
BySuzy
tháng 5 10, 2025
I was traveling for a family funeral. After a long day of travel & a celebration of life, the hotel was most welcoming. The quick check in, amazing mattress and very clean room was just what I needed. Will stay again on my next trip to the area.
Yesterdays stay is NOT todays stay
ByEkde
tháng 5 02, 2025
I usually stay quite often but it has been a while. So I booked my stay and genuinely excited and grateful for having the opportunity to stay somewhere I like. This time was different. Let’s start with the pool area. The area was a mess with no kind of circulation for air so it stunk like chlorine but like musk. Then no towels and then having to wait for the front desk to show back up in the front to ask for towels. Then go up to the room and it stinks. Room 302 and used the restroom and the toilet handle does a fool 350 hahaha!!! So I get a text from some number greeting and welcoming me and ask if there is anything you need just let them know ok!!! Well I text and I get a response 6 hours later in the middle of the night we will get it done in the morning hahahaha. I go down for breakfast hahahaha and the eggs are out, susage and gravy is out but it looks like the cook just brought out fresh biscuits!!! Then brings out eggs enough for tow people literally only two people got some and the other five people waited for another 15 minutes for another 2 servings hahaha. If your looking for quality this is not it. Carry on
Nơi tuyệt vời để ở
BởiBoss
tháng 4 28, 2025
Great Check In, Great Room and Quiet. Good Breakfast the next morning.
It's okay and reasonably close for McChord related business/contract
BởiAndrew
tháng 4 20, 2025
Very close to the McChord airfield at JBLM with a very nice variety for the complimentary breakfast. The only problem I had was the proximity to the pool was very load and it was difficult to sleep without foam earplugs and overhear hearing pro. Staff were professional and helpful and the parking was on ground level with security maybe watching the lot with security cameras or hired patrols.
Khách sạn đẹp
ByNoniH12
tháng 4 19, 2025
We stayed here for a 7v7 football tournament. There were a lot of kids, but it was never noisy. I could hear footsteps from upstairs in the early evening. It wasn't a problem during the night, at least I never heard it. The breakfast choices were great. The kids played in the pool after their first day of play, which was a nice way for them to relax and have fun. The hotel was clean, and staff was very nice and helpful.
Nhân viên thân thiện và phòng sạch sẽ.
ByRobert
tháng 4 06, 2025
I was very satisfied with my stay. This hotel is much better than others in the area. I was also relieved to see overnight security in the parking lot. The staff was friendly and the room was spotless.
Good prices, comfortable rooms and welcoming staff.
BởiRyan27
tháng 3 30, 2025
Overall it is exactly what you expect from a holiday inn express. The rooms were clean and the location was great off the freeway with plenty of food nearby. Staff were super friendly. My room was upgraded to a suite and it was huge.
This is the only hotel in which I’ve ever seen last minute rooms available that weren’t at a scalped price. It was actually cheaper to get a 2nd room last minute than my room I reserved weeks ahead. This was a pleasant surprise because most hotels refuse to give bargains on last minute availability - I presume to discourage last minute reservations. The business policies are very consumer friendly.
My only negative comment is that the breakfast was unavailable before the official end time. We showed up 30 minutes before closing and they only had a few items left. They stopped refilling most food items at about 40 minutes before closing and spent their time closing up and cleaning the rest of the time rather than bringing more food to accommodate the number of guests there.
There were ~10 other guests that only got yogurt and toast because all of the hot items were empty and never got refilled. We confirmed the closing time. Most holiday inns will keep food stocked until closing time so this was a bit unusual and disappointing for those not aware of the early close policy.
Best Customer Service!!!
BởiJason
tháng 3 24, 2025
Outstanding Hotel and the very best customer service!!!
Among the worst JIX I have stayed at.
ByJupiter 007
tháng 3 22, 2025
While the lobby is lovely, my room was less so. The cheap mattress of the two queen beds were decayed and highly uncomfortable. Worst mattresses I have slept on (barely) in any IHG hotel. I will NEVER stay there again!
Dịch vụ tuyệt vời!
BởiJustine78
tháng 2 16, 2025
Khách sạn nằm ở vị trí trung tâm của tất cả các địa điểm mà chúng tôi đã tham dự. Tuy nhiên, khu vực lân cận và khu vực xung quanh không được tốt đẹp. Xem từ phòng ít hơn mong muốn, lỗi của khách sạn. Phòng đẹp và thoải mái. Nhân viên đều tuyệt vời. Bữa sáng miễn phí rất đẹp và thuận tiện. Con gái tôi rất thất vọng vì hồ bơi và phòng tập thể dục đã đóng cửa. Phòng lẽ ra phải được giảm giá với không phải tất cả Tiện ích đều có sẵn.