52-09 31st Place
Long Island City, NY
11101
United States
Nhận phòng: 4CH
Trả phòng: 12CH
Tuổi nhận phòng: 21
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Đánh giá của Khách
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78%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 3,9
78%
Giới thiệu Cơ sở này
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New Experience Expected More
ByNNoble
tháng 5 11, 2025
Tyler was a pleasant guy that make sure I was accommodated. I was excited to try this new hotel but I did not like what I saw. Got an upgraded room but there were stains of rust on the bathtub, the towels, carpet, and walls were dirty. I expected more from a new hotel especially Holiday Inn. I didn’t get to have breakfast because when I called to ask the time no one answered even after three(3) attempts. Expected more!
Great room, friendly staff, nice view
ByGlobalWorkTrip
tháng 5 09, 2025
The view from the 17th floor was absolutely stunning – it really made the stay special. The bed was very comfortable, and the room was always clean and tidy. I wanted to thank the housekeeping staff for keeping the room in great condition every day, and although I didn’t have dollars, I left euros – but they were never taken. That felt a bit strange. The staff overall were friendly and helpful, and I truly appreciated the comfort during my stay.
Giá trị tốt
BởiJeff
tháng 5 07, 2025
I booked online about 8 pm in evening after arriving in New York City and had no idea where we were going to be in the city. I found this hotel online and booked it and that was easy. Best orivs I could find and it was clean and comfortable. Over all for a hotel it was a very good experience.
Shower wasn’t working and when complained the reception guy was very rude. Bad customer services.
ByZach
tháng 5 06, 2025
We had an appointment in the morning ant 10am and had to get ready. The shower was not working and when brought to the attention of the reception person, he was very rude and said the plumber would come at 10. I asked for an other room, he didn’t provide one. We had to take a bath with a coffee cup and get ready for the appointment. When we were ready to leave the plumber came to fix.
Excellent location and a room with a view in a busy city.
By258one
tháng 5 05, 2025
You can see the busy and hustling Long Island Express ways and Long Island city Sky view and you are in Queens New York. Standard Continental breakfast in the morning gets you ready for the city. Parking is also easy. It's just one year old 05/2025)
Dirty Linens, Poor Service, Unprofessional
ByLindsay
tháng 5 05, 2025
Price charged & service provided did not match. Not long after arriving maintenance employee helped themselves into our room without a knock or announcing themselves. They then proceeded to change the shower curtain. I did not have a chance to see the old one, but we had clearly been checked into a room with issues. The sheets on our bed were clearly not clean, had mascara stains along with other soiled spots. Requested a bed change from the front desk & the only clean items they had to offer were flat sheets. No other items were available or offered. Wasn’t expecting the Ritz, but the service & experience were equivalent with a much cheaper hotel. We were in town for the Brooklyn half marathon & this stay added unwarranted stress & lack of good sleep to the trip. Pretty frustrated by the entire experience.
Kinh khủng
Bởi Waleed
tháng 5 02, 2025
As soon as I checked in from a long trip I wanted to take a nape, as soon as I opened the sheets there was a yellow dry urine stain on my sheets. I called the front desk and asked him to send someone to replace the sheets. I waited over 15 minutes and nobody showed up. I went downstairs and canceled my stay and will never return to Hoilday Inn. The guy at the front desk didn’t even apologize or try and correct the situation. Horrible staff. Never again. I’m in the Hamptons now and very pleased.
Nhân viên tuyệt vời
BởiCW25
tháng 4 30, 2025
My overall stay at this hotel was okay. It was frustrating that I paid for parking and it was challenging to find a spot due to the construction in the garage.
The room was not very clean, but I made it worked for the one night stay.
I will give a special shoutout to the front desk staff working overnight. He was very helpful and personable. He represents your hotel very well and made my night after feeling very frustrated with my experience. I hope he gets a special shoutout from management.
Great view! Extremely comfortable!
ByJ.J.
tháng 4 27, 2025
Had a room on the 17th floor, which had an amazing view of Manhattan skyline! It was a weekend reservation, so I expected the prices to be a little bit higher than what they actually were! Really good value! Highly recommend this place!
Một kỳ nghỉ tuyệt vời
ByJosito
tháng 4 14, 2025
If you are looking for hidden , nothing around for a mile but a great view of a hotel well this is just the hotel for you . I recommend staying on a higher floor due to the lower floors smelling like extracurricular activities. Other than that the staff was great , food wasn’t bad .
Great views and good location
ByAldo
tháng 4 14, 2025
All the staff was very supportive and helpful throughout the stay.
In particular Freddy from the front desk was able to meet and exceed my expectations on the room accommodations. Excellent service!
The breakfast staff was extremely responsive to refreshing food items. To get my day started!
I look forward to my next stay in New York at this hotel.
Dịch vụ tuyệt vời
ByGoldy
tháng 4 13, 2025
Will come again people are so nice !!!! Just need to clean the bathroom better