565 S. Mt. Juliet Road
Mount Juliet, TN
37122
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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91%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,5
91%
Giới thiệu Cơ sở này
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Great and clean hotel, friendly staff, and a great breakfast! Very close to everything you would need.
BởiSheri
tháng 5 19, 2025
Great hotel, great staff, and great breakfast. Close to everything you would need to do.
Respect. Integrity. Service. Excellence
ByAnthony The Great
tháng 5 17, 2025
My stay at IHG was awesome and as expected I've been an IHG member since 2021, Since I was working for Northfolk Southern Railroad Company.
This establishment is awesome and the only hotel I'll be staying at respectfully.
All staff members here Mr. Rodney, Ms Kim, Ms. Tammy Ms. Renèe and the young lady who works 2nd shift front desk are highly proficient at what they do and have made anyway I stay here a peace of mind.
Guests (2) really need more than one towel and one wash cloth each. The signs in the elevator are all torn down, buttons on the elevator are missing,
ByKris
tháng 4 24, 2025
Guests, 2, really need more than one towel and one wash cloth each. The elevator signs have been torn down but not replaced. Buttons on the elevator have been taken out but not replaced. The floor of elevator needs cleaning each day.
The new coffee maker in the dining room does not work. We had the option of breakfast or coffee, but not both due to the circuit breaker failing on the coffee maker. The same breakfast each day gets boring. More choices like bacon, waffles, fresh cut fruit should be an option like similar hotels in the area. The gravy is always cold. What happened to the microwave, it is no longer available.
When will the pool be open?? We come every month on business and the pool has been closed since October!!!
My husband is no longer happy coming there each month.
Giữ nhà tồi tàn
ByFroggggie
tháng 4 23, 2025
Location of hotel and general hotel amenities are ok but the staff internal communication system and understanding of what should be provided is not existent ie reception staff didn’t know what is written on their own IHG Holiday Inn website
Great stay, very nice Hotel
ByTom_852
tháng 4 20, 2025
This nice hotel lays in great location and has great service the stay was relaxing and the breakfast was very good. The staff was very helpful and friendly and the rooms were immaculate and clean. I recommend this hotel to my family any time.
First time guest and I will return!
Bypmoutsos
tháng 4 08, 2025
We got to the hotel exhausted after a 10 hour drive to Nashville, TN. I found the staff to be friendly and professional. They were awaiting our arrival and our check-in was fast and smooth. The hotel and our room were clean, and the location is very convenient to anything you may need restaurants, stores etc.
There is one thing I must mention and that was my experience at breakfast. I have never seen an automated pancake machine before and to me that was worth the price of admission! The pancakes were good! The breakfast and
All in all it was a very good experience and I will return to this brand of your hotel chain.
Kỳ nghỉ tuyệt vời
ByPostalEra
tháng 4 08, 2025
We go to Nashville a few times a year and so far this is our favorite hotel for the price. Excellent location, lots of food and shopping options nearby. Very clean rooms and friendly staff
Very comfortable bed & friendly staff
ByFair weather travels
tháng 4 02, 2025
This will be my stopping point for any trips coming east, from now on. Safe area, clean, welcoming staff & comfy beds.
Highly Recommend- Short drive Nashville Airport
BởiBee27
tháng 4 01, 2025
I had an amazing experience at this Holiday Inn Express! From the moment we arrived, the staff was incredibly welcoming and attentive. Check-in was smooth, and my room was spotless, spacious, and beautifully decorated. The bed was extremely comfortable, and the bathroom was very clean!
Breakfast had a great selection of foods and well stocked!
The location was perfect, within a short drive to the Nashville airport but away from the chaos of downtown travel. I also appreciated how responsive the staff was to any requests.
Overall, my stay exceeded expectations. Highly recommend to anyone looking for comfort, quality, and outstanding service!
Kỳ nghỉ tuyệt vời!
ByMickey B
tháng 3 30, 2025
We had a great experience at this hotel and would definitely stay again. The rooms were clean, beds were comfortable, and the staff was very friendly.
Great hotel but improvements needed
ByKatCares
tháng 3 26, 2025
The staff at checkin was very rude and not accommodating with an early checkin (arrived 30 min prior) Would not check us in until 3 pm on the nose. I have never had a Holiday Inn not check us in early and most of the time we get there up to an hour or two early. It wasn’t easy keeping 2 little ones entertained in the lobby. Another gentleman walked in and was ignored basically until 3 pm as well. Unbelievable.
We had a very quiet stay overall even with a packed hotel. Beds were comfortable. Pool was inoperable so that was a major issue. Manager helped us with an alternative plan but it wasn’t convenient so instead of swimming once or twice each day like we normally do.We were only able to swim 2 times the entire visit.
The breakfast staff was super kind but the food choices were not good. Fruit was all rotten and not edible. The egg choices were not so good and the cereal options are not good. They need to go back to Cheerios or Frosted Flakes not fruit loops and whatever else that was.
Still love the cinnamon rolls though!
Hotel overall was clean and quiet but small improvements are needed.
Main gentleman at breakfast super friendly and the gentleman that checked me out was super friendly!
Đúng là những gì tôi cần
BằngMLM28321
tháng 3 26, 2025
Location was great. Front staff was great. Room was great. Breakfast choices were poor. Exercise room equipment did not work. A couple of changes and I would rate it better.