 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
|
แกลเลอรี่แบบเปิด
Great service and wonderful area!
ByGS2020
November 19, 2020
We enjoyed our stay at this Holiday Inn resort. We were greeted by William, who was extremely friendly and shared information about the island and what time we should be at driftwood beach to catch the sunrise. The room was spacious and clean. We will stay there again if back in the area.
Beautiful view. relaxing week.
ByCatie
November 19, 2020
The grounds were beautiful, the staff very friendly. The restaurant had a nice menu, with good portions and great taste. Can't wait to go back.
Good Service
ByJames
November 19, 2020
The room was a little musty smelling and the dinning experience was not used because we couldn't get the waitress' attention. The location is nice and hotel staff were friendly. I just expected more from a hotel on the island.
Love fall weather at the Jekyll HI
ByScott J
November 17, 2020
Staff always eager to please. William, Mel and all others. They take good care of IHG members and take pride in their job. Left clothes behind and William gladly mailed to my home promptly. Really like the new bikes also. Love the old beach front property! Another enjoyable stay. Hope to return in December for the Christmas lights and one last get-away for 2020.
Beautiful property!
ByMaryj1993
November 16, 2020
Friendly people, gorgeous property! Stay here every year.
Great place to stay
ByKenMissy
November 12, 2020
We love this place. Friendly staff, beautiful views, clean comfortable rooms.
Beautiful Location
BySilver
November 11, 2020
Room had a patio, very nice sitting area. Room was in poor condition, stained carpet, water damage on ceiling, loose fixtures. Outdoor areas had great seating options and multiple fire pits Dog Friendly area, nice walking paths, beach was close and easy to reach.
Did not live up to IHG's "Clean Promise."
ByNot Happy in Jekyll
November 11, 2020
The first room they put us in had mold growing up the walls. The lady who checked us in apologized and upgraded us to a "suite" which was nothing more than a larger room. The "suite" did not have mold growing up the walls but did have mold growing in the toilet, debris on the carpeting in the closet and one of the bathrobes looked like it had just been worn. The common area floors were filthy. There was a used Q-tip smashed into the tile outside my door. The locals say this is the worst hotel on the island. I wish I knew that before I booked it.
Holiday Inn Jekyll
ByCshelz
November 07, 2020
Clean comfortable room. Excellent staff! On air restaurant very good. Ate breakfast and dinner - food was very good and portions were more than enough.
Exceeded all expectations
By
November 05, 2020
My husband & I had a wonderful 4 days here. The ocean view is absolutely amazing. Staff was wonderful & very helpful. Our room was clean and always had plenty of everything we needed. We did have trouble several times getting our room key to work and was offered to move to a different room but it was our last night so we just stayed.
We will definitely be back ...soon as possible!
Leisurely stay
ByWoodman12
November 04, 2020
Excellent on-the-beach location. Reasonable room convenient to ocean, walking, and biking. Comfortable room with a nice view.
Very disappointing stay
BySCShark
November 03, 2020
Hot tub was broken. Only 3 pool umbrellas worked the rest were broken. Pool was not cleaned the entire time we were there. Front desk did not give us our breakfast tickets upon check in and when I had to go back to ask for them I was treated as a nuisance (staff was not happy she had to put her cell phone down for 2 whole minutes). Fire pit was never turned on (were told not enough guests to warrant it, I guess my money is not good enough to get the amenities the hotel claims to offer). Booked an ocean view room but instead I was given the worst room with a view of the maintenance dump area even though the hotel was basically empty.
Put into a handicap room with no tub even thought I have small children who need a bathtub. Upon checkout I noticed the hotel double charged me for the entire stay and it took 45 minutes to fix before I could leave. Again hotel staff were rude and impatient even though it was their mistake that wasted my time.
No pool towels by the pool, had to ask front desk staff everyday for towels and was meet with very rude responses everytime.