Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

hero-banner
Book Now
Enter the corporate account number for preferred rates
Identify bookings associated with travel agencies
If you have a group code, enter it here to show a listing of rooms available for your special occasion.

* Indicates a Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
Search

* Indicates a Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
Search

* Indicates a Required Field

** Best Available Rate Search does not include affiliation rates.

Candlewood Suites Richmond-South

4301 Commerce Rd.

Richmond, Virginia

23234

United States

Check In: 3PM

Check Out: 12PM

Check-in Age:21

E-mail Hotel

1 804 2710016

Chat

BOOK ONLINE OR
CALL RESERVATIONS

Richmond-South 4301 Commerce Rd.

Book With Us Advantage

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 181 reviews
81%
Recommend This Property

Ratings Breakdown

181reviews

  • 5 Stars
    101
  • 4 Stars
    45
  • 3 Stars
    8
  • 2 Stars
    14
  • 1 Stars
    13

Review

By

20 February 2017

club

Staff was average. Mistook my personal card as the business card to charge to the room. Box spring for the bed was broken which didn't help the sleep I was getting that week. Remote for tv didn't work making me ask neighbors to borrow their remote to change input settings on the tv. Besides these issues, the room was nice and the hotel has been making obvious improvements.

Posted byHotelStaff
21 February 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Candlewood is great

By

13 February 2017

I really injoyed my stay all the staff were friendly. Rooms were very clean

Posted byHotelStaff
14 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Candlewood richmond south

By

08 February 2017

Excellent stay. Keep up the good work. Staff were very friendly and helpful and the accommodations were exactly what i needed

Posted byHotelStaff
09 February 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K. Patel General Manager
Read More
Read Less

Spacious and Clean

By

05 February 2017

The room was neat,clean and very spacious. It was a great temporary home away from home!

Posted byHotelStaff
06 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K. Patel General Manager
Posted byHotelStaff
06 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Comfortable Room and Great Amenities

By

31 January 2017

club

Clean room, comfortable bed, updated/modern features ans kitchen was a bonus. The staff was very nice and welcoming.

Posted byHotelStaff
01 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Nice accommodations

By

28 January 2017

platinumelite

This was a nice, clean hotel. I plan on returning when I visit my customer in the future.

Posted byHotelStaff
31 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Posted byHotelStaff
31 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Great staff and rooms!!!

By

25 January 2017

The rooms are great and the staff where very friendly and helpful!!! Will definitely be back here for future stays!!!

Posted byHotelStaff
25 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Good

By

21 January 2017

We stayed on points at the last minute....the queen bed was to close to the wall but besides that all good. Nice work out room.

Posted byHotelStaff
25 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Posted byHotelStaff
25 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel
Posted byHotelStaff
23 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Great hotel

By

18 January 2017

platinumelite

Really great stay as I was passing through town. Liked the layout of the room and friendly front desk staff.

Posted byHotelStaff
18 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Great service and quiet environment

By

04 January 2017

I like that the hotel is smoke-free. They promote a quiet, friendly environment. Checking in and out is simple. The staff is cheerful and caring.

Posted byHotelStaff
04 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Comfortable bed and convenient location

By

03 January 2017

Enjoyed the newly renovated room decor and the bed was very comfortable. Very close to major highway.

Posted byHotelStaff
04 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less

Front Desk Staff a Real Plus for this Property

By

23 December 2016

club

The staff at the front desk made a huge difference in our experience during our stay. They were VERY helpful, with attention to detail and service. The location was great for visiting tourist areas of the city.

Posted byHotelStaff
23 December 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Posted byHotelStaff
23 December 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager
Read More
Read Less