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Philadelphia-Mt. Laurel

4115 Church Road

Mount Laurel, New Jersey

08054

United States

Check-in: 4PM

Check-out: 12PM

Età check-in:21

PRENOTA ONLINE O
CHIAMA IL CENTRO PRENOTAZIONI

Philadelphia-Mt. Laurel 4115 Church Road

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Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
88%
Consiglia questa struttura

Esperienza complessiva

4,3

in base a 1034 recensioni
88%
Consiglia questa struttura

Ratings Breakdown

1034recensioni

  • 5 Stelle
    644
  • 4 Stelle
    200
  • 3 Stelle
    82
  • 2 Stelle
    50
  • 1 Stelle
    58

Stay ridge suites

By

dicembre 09, 2019

club

My initial impression was this is going to be enjoyable. That evening I showered and I was disappointed with the shower head and water pressure. It was late so I went immediately to bed after. When I woke up the following morning I noticed stains on the sheets and duvet cover. It appeared as if chocolate candy had been on and in the bed. The problem was never truly corrected. The shower soaps, shampoo and conditioners were low or empty. I was at this hotel as a requirement for a soccer tournament and had no choice but to stay. The breakfast was a nightmare. Not enough food readily available. Not enough staff to help. Frustrating lines. The potential is high but the final product needs work. The one shining moment was when the final tournament day was cancelled due to weather. The manager allowed us to check out one day early without charging the final day or requiring an early cancellation fee.

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Excellent exoerience

By

dicembre 09, 2019

club

There was not much more that could have been done to make our stay better. Great location clean and quiet. People were amazing.

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Dont stay here

By

dicembre 08, 2019

It was not what I've come to expect from Staybridge in any way. There were several issues throughout the stay nd the bed was miserable.

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Extremely Pleased!

By

dicembre 08, 2019

platinumelite

The bed was very comfortable, room very quiet, bathroom amenities were very nice! We are anxious to return to this Staybridge Suites! The location is very convenient to Philadelphia. Fitness room was great! But the best part of our stay was the helpfulness and friendliness of the staff. Better than most hotels we've been to.

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Nice atay

By

dicembre 07, 2019

Very clean hotel overall. Room was clean and quiet. Bed was very comfortable and staff were all friendly. No complaints and would definitely stay here again.

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Great Stay! Planning to come back to this hotel a lot in the future!

By

dicembre 05, 2019

We really enjoyed staying at Staybridge Suites which has an amazing location since it's a 5 minutes car drive to tons of stores, restaurants, supermarkets, and activity places (bowling, movies, waterparks...), and because the suites are very homey (kitchen and living room separate from bedroom and bathroom, full kitchen which is beyond amazing for us!), plus hotel offers a lot of amenities such as basketball, a pool, a gym, free laundry, and free breakfast, and onsite parking and we really liked that as well!
The bed was also very comfortable and the shower amazing!

A few cons though:
1- when we arrived and checked in (at 4 pm), there was no cart available for us to take our stuff to our room, and we waited a half hour and even after that there still weren't. thankfully because we stayed there for only a weekend we didn't have so much to bring to the room and we ended up not using a cart.
Also it was black Friday weekend so i understand there was a lot of check-in done at the same time.

2- we had a dvd player in our suite but there was no cable to connect the player to the tv, so we couldn't use it.

i also have a question:
Is it possible to offer chocolate milk or hot chocolate in the breakfast? i always find that available in the IHG hotels i go to and i only use IHG.

Thank You :-)

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Great stay at Staybridge!

By

dicembre 04, 2019

club

We loved our two bedroom suite. It was spacious, clean, and provided the perfect atmosphere for a Christmas get together with family as we were heading south. We are already planning on stopping here again when we head back north in April.

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Great 2 week stay

By

dicembre 03, 2019

club

For the 2 weeks I was there I enjoyed my stay from the atmosphere, and the lovely staff, I would come again

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Home away from home..

By

dicembre 03, 2019

club

one if the best hotels around... clean , safe ,friendly and comfortable !

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Great Spacious Suites

By

dicembre 03, 2019

club

The King 2 bedroom suite was wonderful for a family of four. It allowed personal space for everyone including space for the kids to play in the floor. Having two separate bathrooms was a plus and an awesome surprise. The kitchen was small and compact but served one's need. Although the bed was not the most comfortable, the front desk did try to resolve the issue by providing a padded mattress topper. I would recommend the 2 bedroom King suite to anyone who needs space and privacy.

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Terrible

By

novembre 27, 2019

platinumelite

We needed 3 towels for the 3 of us. We called in the morning. They said it would take 20 minutes. 20 minutes later we went to the front desk. They said it would take 30 minutes. We never got our towels after waiting for 90 minutes. So one of is did not take a shower.

The bathroom is poorly designed such that all the water goes out of the shower easily. It was annoying to have to shower restrictively

The swimming pool was dirty and also did not have any towels

For the free breakfast, it was like a war zone. It was full of 100s of kids who were loud and ill behaved. There was no food for us and we left without food.

This was my chase free night and it was supposed to be free but the hotel charged me 45$ because that Is what their system showed and they “could not fix it “. So after 45 minutes on call with 4 different folks - someone figured out a way to tell them to not charge me. The hire staff promised me to fix it and call me. The charge is still there and no call came.

I am IHG Platinum. LOL

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Great facilities, staff need more training, cleanliness not consistent

By

novembre 20, 2019

club

we organized our wedding guest accommodations here. Things of note:
- sales associate delivered on everything
- communication between sales associate and front desk needs work
- front desk staff are rude and need customer service training
- room options are great
- amenities are wonderful
- breakfast is good, organized, and delicious
- cleanliness needs work. some rooms were very clean, another had lipstick and makeup stains on the pillowcases...lowered my trust in sleeping in the bed.

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