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Holiday Inn Express Savannah-Historic District

199 East Bay Street

Savannah, Georgia

31401

United States

チェックイン: 3午後

チェックアウト:11午前

チェックイン 年齢:21

オンライン予約 または
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Savannah-Historic District 199 East Bay Street

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実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
96%
のお客様がこのホテルをおすすめしています。

総合評価

4.7

XXに基づく 2857 お客様レビュー
96%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2857お客様レビュー

  • 5 スター
    2295
  • 4 スター
    389
  • 3 スター
    96
  • 2 スター
    53
  • 1 スター
    24

Service on the decline

By

12月 04, 2020

I have stayed at this hotel every year since it opened in 2009.

Prior to my stay, I requested a specific room #. The front desk assured me that even if the room # I wanted wasn't available when I checked in, that I could get a similar room with the same layout. I watched as the nice lady at the front desk added this request to my reservation. Yay!

When I returned a few days later (4:00 PM) to check-in for this stay, there seemed to be no record of my request and I was told that the room # I had requested was already booked. No effort was made by the front desk person to accommodate my request or even give me a similar room. Instead, I was given the smallest, most cramped room on the property, #816. So much for being a Gold Elite member!

Also on the decline are the traditional hot breakfasts that used to make Holiday Inns so nice to stay at. No more scrambled eggs, bacon or biscuits and gravy made fresh. Now you get pre-packaged, processed stuff like the stale breakfast items at Subway fast food joints.

One of the most helpful amenities of all that's still missing from this location is the valet parking. If you've ever visited downtown Savannah, you know how critical the parking situation is in this city. The valet takes the hassle out of parking and reduces the time it takes to get to check in and relax. As I walked around downtown, I noticed that every hotel I passed was still doing their valet service. So why not Holiday Inn?

After this experience, I may be booking my Spring 2021 Savannah stay at another hotel. With so many other hotels nearby offering valet service, the removal of the valet is a deal breaker.

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Rude Front Desk, Terrible Breakfast

By

12月 02, 2020

Were greeted by an employee who wouldn’t even make eye contact. He babbled information which was hard to understand and I had to ask him to repeat himself. When I asked for clarification on parking the employee was less than helpful until he offered us a generous $20/ night at the garage next door. The terrible breakfast also left a lot to want.

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Nice place to stay

By

12月 01, 2020

club

The location is great for downtown Savannah. Everything is within walking distance. The staff was friendly, the concierge was excellent on giving us directions.

The facility seemed prepared for Covid-19. They had sanitizer, wore masks and had plexiglass up. It gave you a safe feeling.

I highly recommend staying there. The only thing I was not happy about was we paid extra for a room with a balcony but the door to the balcony was locked so it was no better than a large window. I don't understand why I had to pay more for something I could not use.

Other than that, I would stay there again.

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Great Staff

By

12月 01, 2020

platinumelite

Really nice folks here. Great location and rooms. Breakfast the best one could expect during COVID times. Happy Hour in the bar was great.

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great location, clean hotel.

By

11月 29, 2020

club

We stayed just for one night. The location of this hotel is perfect. The room is very clean, beds very comfortable. Clean bathroom. Felt safe.
We arrived around 7 pm and walked to find a place to eat, saw few homeless people around. The city can do a better job to help these people at night to find a place to stay.
The next day we walked to St. John Cathedral, Forsyth Park, and Leopold ice cream place which we found out is only 3 minutes walking from the hotel.

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great location

By

11月 29, 2020

hotel is just 1 block from the river and within walking district of the many squares in Savannah, Everything was clean and COVID protections were in place. Staff was very friendly. It was nice to have a hot breakfast

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comfortable and quiet

By

11月 28, 2020

This hotel is conveniently located and offers comfortable and quiet accommodations.

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Good location

By

11月 27, 2020

club

Good location close to walk to restaurants and river. Terrible housekeepers extremely rude and disrespectful, made loud noise consistently slamming doors. Housekeepers yelled and gathered in hallway all morning and afternoon, directly outside my door even after 5 pm! Could hear every word they said. No privacy.

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Great- but no parking

By

11月 26, 2020

club

Great location, great value and great experience. Only issue is that it's a downtown hotel and parking is scarce and expensive-- and it's not included...

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Nice hotel! Great service!

By

11月 25, 2020

club

This hotel exceeded my expectations. It was very nice, updated, and clean. You also don't need your car once there since everything is close by and they have shuttles to take you around. The concierge service was excellent!

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Heart of Savannah

By

11月 25, 2020

This hotel was in the Historic District. Dozens of other hotels but I would stay here again. Great Corner Room with beautiful view of the river. Perfectly located. Parking, restaurants and museums nearby. Great family meeting place. No complaints except it took forever for hot water to reach the shower and faucets.

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Stay here!

By

11月 23, 2020

Concierge and staff are excellent! Close to everything you want from a trip to Savannah.

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