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Staybridge Suites Cairo - Citystars

Emtedad Makram Obied Street

Heliopolis

Cairo

11737

Egypt

Nhận phòng: 3CH

Trả phòng: 12CH

Tuổi nhận phòng: 21

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Cairo - Citystars Emtedad Makram Obied Street Heliopolis
Khoảng cách từ sân bay

Cairo International Airport 4.35 MI/ 7 KM

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  • Đảm bảo giá tốt nhất

    When you book directly with us, we promise you’ll always get the lowest price online. If you find a better price somewhere else, we’ll match it and give you five times the IHG® Rewards Club Points, up to a 40,000-point maximum – so you can focus on your stay, not your wallet.

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95%
Giới thiệu Cơ sở này

Trải nghiệm Tổng thể

4,7

dựa trên 555 đánh giá
95%
Giới thiệu Cơ sở này

Phân tích Đánh giá

555đánh giá

  • 5 Sao
    461
  • 4 Sao
    66
  • 3 Sao
    14
  • 2 Sao
    6
  • 1 Sao
    8

Great experience

By

tháng 7 18, 2024

Hotel amenities are great. Stuff are superb and the location is perfect

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Needs Refreshing

By

tháng 6 24, 2024

platinumelite

The property is conveniently located in Nasr City, Cairo. Close proximity to Citystar Mall and short distance to the airport. It is a distance to Giza and downtown Cairo. The property is showing its age and urgently needs refreshing. Breakfast selection is pathetic and the service staff allows food to be taken away but slow to replenish, leaving guests waiting for a long time or to go without the food. Can be super chaotic when many diners are snatching food at breakfast and social hours. Selection is also limited. I would not stay here again. The Holiday Inn next door might be a better option.

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Home Away From Home

By

tháng 6 23, 2024

It all started when I arrived with my wife to the hotel, they made sure to greet us at the car outside the hotel and carried all our bags. The receptionist and their team met us as if we were the owners of the facility. They recognized us from our previous visits and were prepared to inform us that they already prepared an upgrade room for us.
During the stay, the whole time we experienced the same from the cleaning staff to the breakfast staff to the hotel guards.
Amazing experience,
Redwan Youssef

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Best Staff In Cairo

By

tháng 6 22, 2024

This is a wonderful property set-in the heart of Heliopolis adjacent to the City Stars Mall. Rooms come in a variety of layouts and can accommodate the single traveller through to an entire family. Suites have all that is required to create your individual home from home. Breakfast is expansive and can be eaten in or outside with a great selection for every taste. There are 3 nights a week where IHG put on food in the evening that they call "Socialise Evenings" These are great opportunities to enjoy a variety of world foods and also an opportunity to meet other guests.
The Hotel has an adequate gym although would benefit from some heavier free weights and a little bit more control on Children entering the gym without parental supervision. There is a laundry albeit City Stars has a great laundry nearby that is inexpensive and turns around your laundry quickly.
The best part of the Staybridge is undoubtedly the staff. They cannot do enough to help. Of notable mention are Moustafa, Bahey, Rehab (Restaurant is always best under her watch) and Mina. My suite was also given the ultimate attention from Ragab.
Thank you to IHG for a wonderful resort but also to the great staff who cannot do enough for their guests. When I go back to the Staybridge the staff welcome me back as if I am returning to my second-home. Well done.

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Great staff

By

tháng 5 30, 2024

club

I made three reservations back in February 2024 for bookings in mid May through Mid Jun with a couple of domestic trips in between within Egypt for our family of four. We had a two king bedroom suite with two baths. As a diamond Honor member, my family and I had a high expectation of the Staybridge city star Hotel. As we arrived from the US in the very early hours before sunrise, the hotel to our surprise was not a five star hotel but four. My daughter and my wife were very unhappy with the suite we got into from furniture, size, etc. Shortly after our complaint we met with the night Shift manager, Mr. Fady Nabil. Mr. Nabil was more than nice showing us up to three different suites to choose from. Once we agreed upon one, he suggested that we spend one night at the current suite and then in the morning he will have the one we picked extra cleaned and ready for us to move into. As a senior research team leader engineer myself, I can confidently see great leadership skills in Mr Nabil. The whole crew, the morning duty manager Mr. Shady, Mrs. Sara and everyone from the cleaning team, the restaurant team and the security teams were great in making us feel welcomed. I would like to thank all of them and suggest making direct contact with the hotel for your reservations and not through an agent.

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Excellent Stay in the heart of New Cairo

By

tháng 5 19, 2024

I stayed in Staybridge Suites Cairo in Citystars many times through year 2023 and 2024 and really, I enjoyed the stay as well as the ambiance. The customer service was outstanding in all times and definitely the management there is on the top of everything and always involved in all aspects of this successful sustained guest service.

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Schöne Aufenthalt

By

tháng 5 18, 2024

Ich werde immer in Staybridg übernachten 🫶🫶
Sauber
Freundlich
Hilfsbereit angestellte
Leckers Frühstück

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A great stay

By

tháng 3 17, 2024

club

I enjoyed my stay very much. I would give customer service and the check-in experience a big 5 stars. I felt special and appreciated the room upgrade.

The direct access to the City Stars Mall is very convenient.
Thanks foe making my stay exceptional.

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Another great stay at this hotel

By

tháng 3 16, 2024

This is the fifth or sixth time I've stayed at Staybridge Suites City Stars in Cairo. The hotel is conveniently located, access to the mall is a very good thing. The staff is always welcoming, the rooms are large and the kitchens have plenty of equipment for food preparation if desired. The bed is quite comfy and the bathrooms are well-supplied with towels and supplies. The work area has a marble desk that keeps your laptop cool (very nice touch) and the TV has numerous channels in several languages. Complementary breakfast is quite good, many different items and fresh eggs if you wish. Receptions some evenings are good, although come guests clearly consider this a chance for a big free dinner, so staff is a bit challenged to keep up with rapidly disappearing food offerings (it is what it is). Just go over to the mall, many fine restaurants near the hotel. I recommend this hotel to anyone traveling to Cairo ... always excellent and reasonably priced.

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excellent stay

By

tháng 3 12, 2024

As usual excellent stay staff are friendly and helpful.

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Comfortable and like home

By

tháng 3 07, 2024

platinumelite

Everyone is kind and cheerful and your feel at the hotel is like home
And i want to thank all staff security and front desk for kindes and helpful.
And special regards to mr mohamed abdellah
Who make the staying comfortable and covering all our needs
Regards to you all

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Warm and hospitable hotel in Cairo

By

tháng 3 05, 2024

platinumelite

This was our last night in Cairo, and they were so gracious to upgrade us upon arrival. They safely stowed our bags while we traveled to the Egyptian Museum upon checkin. When we got back, we did laundry which was complementary and went to dinner nearby the intercontinental called Al Khal (wonderful Egyptian food!) Very comfortable room! Friendly service and great help getting luggage settled in. We appreciated all of the staff for their help, especially Ali who helped us check out early at 4:30am. They packed us a breakfast as we were so early and missed their usual breakfast time. Would 100% recommend to families and friends traveling together.

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