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洲际 Washington D.C. - The Wharf

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Washington D.C. - The Wharf洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
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整体体验

4.4

基于 736 评论
90%
推荐此酒店

Ratings Breakdown

736评论

  • 5 星级
    491
  • 4 星级
    139
  • 3 星级
    55
  • 2 星级
    31
  • 1 星级
    20

IHG Ambassador

By

2020 二月 27

platinumelite

Last weekend I had a family gathering in Washington DC. I listed the Intercontinental "Wharf' location as the guest hotel. A total of four rooms were sold. Upon checking my bill there was a charge for the Ambassador program which I did not authorize. I called IHG Ambassador for an explanation and a refund . They said that they could not issue a refund because "you signed up for the program" ( which I did not) also because I received a room upgrade.(go in the intercontinental.com and you will see that it gives you several rates for a room) I choose the lowest which asks you to sign up for the 'free IHG' membership which included points. Upon completion and payment they tell you that you are now an Ambassador member then send you to a third party website where it simply asks you to fill out a form. When I checked my Ameerican Express bill there was a $200 charge. No indication of a charge on the website or the bill from the hotel. I have started a dispute with American Express regarding this charge. The fact that IHG Ambassador will not issue a refund shows their low business moral in all of this. I am surprised that an exclusive hotel such as the Intercontinental would endorse such a scam. I will not stay in an Intercontinental hotel or any of it's affiliates until this issue is resolved. Very deceptive.

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New in the History

By

2020 二月 27

club

Great Views
Most Friendly Staff
Modern Facilities
and a Lasting Experience

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Noise in my room

By

2020 二月 26

platinumelite

I actually love this property hence why I came back and stayed there than staying at the Willard. The location and staff are amazing. But this past weekend I stayed there for two nights and was very disappointed. There was a noise in the room as if my room was in a wind tunnel. Every 10 to 15 mins there was noise in my room. I had told the front desk about then and sweetly they replied you might have a ghost in your room and we both had a laugh about it. I went out to dinner that night after telling the front desk and they said maintenance would look at it while I was out if I didn’t mind. When I got back they told me that maintenance didn’t hear anything so they couldn’t fix the issue. But for the next 2 nights that noise was there. I was very disappointed by this and didn’t bother to complain again.

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Great accommodation and location

By

2020 二月 25

platinumelite

Intercon on the wharf. Easy access to metro (10 minute walk) or free shuttle. Hotel was new and super clean. Gratis coffee provided in the AM in the restaurant. Lots of good restaurants near by.

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Birthday Getaway

By

2020 二月 20

Although there was a minor hiccup with the cleaning staff, our overall experience was exceptional!!

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Good service

By

2020 二月 19

platinumelite

Good Location, Good staff, excellent hotel, I will definitely stay here in the future trip with my family.

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Lovely stay at the Wharf

By

2020 二月 17

platinumelite

What a lovely property. Enjoyed the facility and being at the Wharf. Convenient location to everything. Highly recommend staying here.

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部屋がきれいで朝食がおいしい。

By

2020 二月 17

フロントスタッフの対応が良いし、部屋もきれい。大きなバスタブもゆったり入浴できて良かった。朝食はサービスも良く、時間がかからず、美味しく食べられた。

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Room with a view

By

2020 二月 16

Beautiful hotel, great room and absolutely loved the view and balcony!

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We came for the Hope Marietta Foundation

By

2020 二月 13

club

We had such a lovely time ! The hotel was beautiful , staff all friendly and accommodating. Our room was lovely and very clean ! The location is awesome lots to see and do. We’d like to come back when we have some more time to spend out on the wharf! The view of the yachts is nice and there is a large selection of food and drink venues for all interests .there is a lot to see and do !

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Perfect Birthday Weekend

By

2020 二月 13

The staff at this property made my stay perfection! From check-in to check-out the staff when above and beyond to make sure I was enjoying my stay. Thank you Intercon Wharf for a really lovely birthday weekend!!

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Great Weekend

By

2020 二月 12

A great weekend stay. Nice view. I will return in the summer.

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