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InterContinental Chengdu Global Center

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Hotel Reviews for InterContinental Chengdu Global Center
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1108 reviews
92%
Recommend This Property

Ratings Breakdown

1108reviews

  • 5 Stars
    852
  • 4 Stars
    173
  • 3 Stars
    43
  • 2 Stars
    23
  • 1 Stars
    17

A memorable experience

By

15 January 2017

When I get to the hotel, the staffs are always ready to open the door and help with the luggage for me. When walking in the rolling door, the large, grant lobby gives me a feeling of luxury. The walk to the reception is a little bit far but gives me a chance to observe the nice limestone tiles and decorations in the lobby. The room is large with balcony looking down on an interesting beach resort (feels like outdoors but actually indoors). The bed is large and comfortable and everything feels clean. I slept well and get to the buffet restaurant early. The setting is outdoor Hawaiian style. I enjoy the variety of food, fresh juices, fruits, and freshly made coffees. I feel good and freshly charged to go to work!

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升级客房服务非常满意

By

15 January 2017

公司在成都接待的标准就是洲际。
每次来重要客人我们会陪同客户在洲际享受休闲与工作,这次大使升级花园套房,非常享受,感谢洲际!
尽管升级大使才几个月,早已得到完美的服务体念。不管是未来在哪个地方出行,只要有洲际的地方,肯定是我的首选。
再次感谢洲际提供的完美服务和体念。

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谢谢环球中心给了我家的感觉

By

13 January 2017

朋友都开玩笑说这里是我第二个家,因为经常周末约朋友来玩儿,有人打麻将,有人玩儿海洋乐园。
谢谢客户关系经理candy的关照,每次都玩儿很开心。
这是不是就是传说中的宾至如归。
很喜欢!祝越来越好!

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非常赞的入住体验

By

13 January 2017

platinumelite

前台非常专业,CI/CO的效率很高,客房升级到行政房,给待遇,很厚道!另外感谢宾客关系中心的Iris的帮助!

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一如既往的美好

By

12 January 2017

酒店位置佳,房间宽敞又奢华,对待贵宾会员的礼遇也让人非常满意。

工作人员服务热情周到,尤其是宾客关系经理Betty给我印象很深

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硬件一流,服务需要匹配全球洲际的品牌

By

12 January 2017

硬件一流,可是服务需要匹配全球洲际的品牌。一个人间仙境,可是餐厅服务人员的态度会有让你被打入人间的感觉。可是,还会去体验一次,相信洲际会为了自己的品牌而努力。也希望洲际的员工认识到自己的行为要与洲际的品牌相配。

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细致

By

10 January 2017

club

不够活动性变通。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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Immense complexe

By

10 January 2017

Attention au bruit du fait des soirées données au bord de la piscine.
Attention au fait que le complexe de piscine semble ferme régulièrement en basse saison.

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礼宾服务较差

By

10 January 2017

常常被礼宾无视,行礼自己拿,停车票也是自己来回跑,门口的门童不给,跑到礼宾部还是不给,早餐也没有什么服务,况且是在行政酒廊用餐。

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关于IHG Standard的建议

By

09 January 2017

做为曾经ihg的一员,有几点小小的意见提供。
首先关于优悦会的会员recognition,根据standard,在会员办理入住时应该greet guest as IHG Rewards Club Member,而我在酒店办理入住时,前台并未提及我的会员身份,也只是做了房间升级,而且是我主动询问房间是否升级了。

第二点,关于房型。如果酒店分别设有吸烟房和非吸烟房,入住时前台应询问客户吸烟需求,虽然房间都有阳台,不过为了避免入住之后的任何不便,这个问题应该在办理入住时就解决。

以上就是一些小小建议,希望能为酒店提高服务质量有所帮助。

总的来说我很喜欢这个酒店,整体设施环境都是不错的。

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酒店环境好,房间比较大,服务不错

By

09 January 2017

platinumelite

酒店的外部环境也比较好,当万变空气不好的时候,在酒店里散步感觉好。
酒店早餐也不错。
房间较大,服务热情。

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很安静,很舒适。

By

09 January 2017

club

酒店房间较大,阳台给我惊喜,卫生间设施齐全而干净,提供的茶水咖啡口味很好。早餐品种很多,中午的自助餐是我非常满意的,品种、口味、用餐环境等都非常好,是酒店难忘的体验之一。

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