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InterContinental Chengdu Global Center

Hotel Reviews for InterContinental Chengdu Global Center
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.7

based on 2172 reviews
92%
Recommend This Property

Ratings Breakdown

2172reviews

  • 5 Stars
    1700
  • 4 Stars
    318
  • 3 Stars
    84
  • 2 Stars
    39
  • 1 Stars
    31

Definitely top 10 place to go to in Chengdu!

By

14 September 2021

Very good and fun place to be in. Nice swimming pool!

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洲际品质,不错的亲子酒店

By

01 August 2021

platinumelite

今年第三家洲际,四川的IHG真不少。成都来了好多次,这次主要是带娃玩下天堂岛海洋乐园。
订的景观房,升级到了行政房,酒店有提前联系确认。入住手续很快,前台专业。酒店规模很大,很新,欧式豪华风格;房间很大,干净舒适;像度假村又有澳门豪华酒店的风格。
酒店、商场和水世界都在同一个号称亚洲最大单体建筑的巨大玻璃钢穹顶之下。酒店房间分布在建筑四面不同的区域,几乎每个房间都带露台,从露台望出去就是水世界和同一屋顶下的各种景观。
服务不错,基本有求必应。自助餐厅就在一楼泳池边,品种很多,品质不错。行政酒廊的早餐简单,但素质很好;欢乐时光比较厚道,种类不少。
酒店有大小四个泳池,对住店客人免费开放,也有健身房和桑拿。泳池适合全家活动,特别对小小孩来说,儿童池就足够了,不必去水乐园。
酒店整体还是不错的,唯一缺点是通风。在酒店室外呆一会儿就有体会了,5月初,室外明显闷热,不由自主地会往空调房内躲。服务生也说建筑内通风地方有限,室外这种感觉更明显。

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酒廊服务很好

By

24 July 2021

platinumelite

前台人比较多就在酒廊办的入住,酒廊的工作人员都很热情尤其是caesar,服务很好很热情,还给我升级了房间,房间也挺不错的,

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环境嘈杂 服务极差

By

17 July 2021

此次洲际酒店是一次极差的体验。本着对洲际及IHG品牌的信任选择该酒店,两晚的经历,从客房到早餐到服务都体验到从未想过可以发生在洲际酒店的极差经历。绝对不会再次入住,绝对不会推荐给其他人。

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环境不错 服务到位

By

15 July 2021

整体来讲体验很不错 配套设施也很完善 餐饮和娱乐都很丰富 下次还会选择

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服务热情,环境舒适

By

02 July 2021

服务热情周到,环境安静舒适,早餐丰富,餐厅服务人员热情亲切。整体体验非常好

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服务很好,非常热情

By

18 June 2021

每个人都带着微笑,感觉很舒服,感觉非常好,非常感谢,谢谢

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整体舒适,非常满意

By

17 June 2021

服务很棒,环境和硬件一流,是一次非常难忘的体验,以后还会再和家人前来体验。

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BIG HOTEL BUT POOR EXPERIENCE

By

14 June 2021

club

THE HOTEL IS BIG LIKE ONE IN VEGAS, BUT THE MANAGEMENT IS POOR FOR THIS HOTEL. IT IS MORE LIKE A DOMESTIC-LEVEL HOTEL, NOT PROFESSIONAL.

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Overall satisfaction

By

09 June 2021

club

This hotel surpassed all expectations and I will come back to bring my family in the future for relaxation. The experience was wonderful

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Good room but poor service

By

04 June 2021

Poor service mentality among the staff. Bell boy reluctant to help carry luggage, prefer look away. Don't like the breakfast waitress to force me to sit with another stranger when there are still many empty seats.

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一间不懂何为服务的洲际

By

11 May 2021

失望绝对就不是一个差字能表达的。
酒店很大,走老远都见不到一个可以问问的服务生。
到店没有行李生。大堂空空荡荡。
礼宾部的行李生像是被欠债似的,完全不懂微笑。
早餐连座位都不够。
club lounge里职员顾着自己扎堆聊天,都不会关心一下客人。退房时四五个人围着看我退房,都没有人给我家里人倒杯水,实景培训新人如何退房吗?
退房前叫行李生,等了足足半小时,最后还是自己拿!!
第一天投诉,没见有人给我反馈。退房时电话催行李生,后来同样没有人给我反馈。什么差水平,这些意见就应该公开给各位客人看看评评理。
没有任何特别的会员体验,只有硬件条件,完全不懂服务的酒店,对不起洲际的品牌。

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