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InterContinental Dalian

Hotel Reviews for InterContinental Dalian
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1880 reviews
88%
Recommend This Property

Ratings Breakdown

1880reviews

  • 5 Stars
    1155
  • 4 Stars
    514
  • 3 Stars
    119
  • 2 Stars
    55
  • 1 Stars
    37

nothing good

By

11 August 2022

There are a lot of things that need to be improved. First, the service attitude of the front desk is really poor and unfriendly. Second, the cake in the lobby bar is really bad, the room is not clean enough, the towels and pillows are not clean, and there is nothing in the refrigerator. The room service is very slow. The concierge department asked me to take things down by myself instead of coming up to take out. I need to go outside the hotel to get them. The executive lounge is not open

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Great location with stunning view

By

20 July 2022

The hotel is in the heart of the old downtown area of Dalian. The check in was smooth and fast. unfortunately the club lounge did not provide the usual service and was used as a restaurant. The substitute set menu was not good quality.
The breakfast buffet was rather standard and not very impressive for IHG Intercontinental standards.
The pool and gym area was great. I wish the sauna was switched on when I came and a pity that the steam sauna was broken. Some staff have poor English when I brought some issues to the attention.
The room was spacious and super clean with an amazing view over the harbor and city.
The Guest relations team helped to solve the issues and found adequate solutions/compensations for which i am very grateful.

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comfortable bed

By

28 June 2022

very good stay experience,i am glad to stay this hotel next time,the view is very good,ppl working there are so nice when every time i came to them,the gym and poor are good as well ,so happy to recommend this hotel to my friends

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舒适的床和优质的服务

By

27 June 2022

我选择的是大床房,给我升级到商务房。房间面积可以,床很舒服,就是像之前说的,卫生干净,全部白色床上,可赶上例假期,怕漏到床上,所以导致不敢深睡。建议酒店 提供女士这个温馨的小服务。其它方面还是不错的,不过这次入住没有水果,也没有赠送的饮品,不知道是不是因为疫情的原因。

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nice hotel

By

07 June 2022

Good location for the guest to travelel to the somewhere

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EXCELLENT STAY IN CONTINENTAL DALIAN

By

29 April 2022

THANKS MISS GRACE ZHAO FROM THE CUSTOMER RELATIONSHIP DEPT, WITH HER PROFESSIONAL SERVICE AND KINDNESS.

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床铺舒适,健康防疫措施到位

By

30 September 2021

platinumelite

房间整洁干净,并提供口罩和手写问候便条,非常不错。

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贴心的服务

By

31 August 2021

club

洲际酒店的房间一如既往的宽敞明亮,服务人员非常礼貌专业。

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Incredible service at a central location

By

21 August 2021

Special thanks to Shiny (Zhou Jinyan) for making our stay impeccable. Looking forward to returning someday.

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度假之旅再次入住

By

18 July 2021

感谢酒店的升房安排,第二次入住大连IC依旧非常愉快。理解酒店房间有些陈旧,同时人手不足,办理Check-In比较缓慢,不过希望酒店能够以后有所改善。自驾离开车库时发生了一些不愉快,保安拒收酒店的停车券,但感谢礼宾部经理及时出面沟通解决问题。虽然遇到问题,但酒店解决问题的态度和诚意,以及升房安排令人满意,给满分好评。

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床铺舒适

By

28 May 2021

platinumelite

地理位置很好,办公很方便,楼层景致也很棒,就是淋浴设施有点老旧。

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性价比好可以 中规中矩 市中心 交通方便 啦啦啦

By

07 May 2021

中规中矩 没啥惊喜 比较酒店有年头了啦啦啦啦啦啦啦啦啦

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