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Rated 4.2 out of 5 by 309 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel Excellent hotel, great service and friendly staff. June 29, 2015
Rated 2.0 out of 5.0 by From favorit to will not be back. This use to be my favorit hotel in Guadalajara, it is time to move on and look for other options. The location use to be good, now the area is not what it ised to be and there are new options that are worth to explore, like the at the multi-purpose Andares, the place to be. Or at San Paulo. As Platinum member ai have been allways granted an upgrade to the Business section. Now even though my room was in this section, something that took almost a half hour by the inexperienced guy at check in (at least three or four times another employee approached this young but inexperienced guy and comment him in the ear) I was refused at the lounge, one privilege that I was looking at. It is like being upgraded in a flight to Business class, but without the food. Come on, either give a full upgrade or not, but not partially! Also getting the car from the valet took 30 minutes. They argued that the light in the corner from the parking lot takes a lot of time, change routes for God sake! Also there is none sitting place to wait for the car. The ammenities good.but only shampoo and facial creme, no body shampoo like any other Intercontinental! Finally the only restaurant with bad service and not so good food. June 26, 2015
Rated 2.0 out of 5.0 by Buena opción pero tuve algún inconveniente... Cuando llegue , me ofrecieron el acenso por un costo adicional para estar en la zona exclusiva y mas tranquila. Lo cual accedí. El problema que a sido mi estancia con mas ruido que e tenido en el ultimo año. Me dieron la habitación 2014 y esta al lado de la puerta de entrada a este tan exclusivo lugar. El problema es que esa puerta se asotana imparable mente toda la mañana por los trabajadores. Después unos trabajadores como en un carrito tenían miles de botes de basura y los iban tirando o se caían y provocaban mucho ruido , hasta que salí y les pedí que guardaran silencio. llame de inmediato a recepción y solo me dijeron que lo revisarían.....Cuando realice el check out , lo comente de nuevo y a pesar del inconveniente y de ser un cliente regular de estatus Gold , solo me dijeron , lo tomaremos en cuenta con el gerente.... En lo demas , el personal muy profecional , bonitas instalaciones y muy bien situado. June 25, 2015
Rated 5.0 out of 5.0 by estancia muy placentera Excelente estancia con el Club Ambassador, el club muy servicial y agradable y la habitación espaciosa y bellamente amueblada, muy disfrutable y llena de detalles con una tina espectacular y muy buen escritorio de trabajo. Esta vez tuve que quedarme en Guadalajara de improviso y el hotel lo convirtió en buenas noticias. Hice oficina tanto en la hab como el club y el late checkout fué muy útil. Sólo recomiendo aromatizar mejor la hab ya que tenía un ligero aroma de cigarro aún siendo de no fumar. June 24, 2015
Rated 1.0 out of 5.0 by PROBLEMAS CON RESERVACION ES NECESARIO COORDINACION DEL PERSONAL AL REVISAR LAS RESERVACIONES Y EL TRATO A EL HUESPED, FUE NEFASTA LA FALTA DE TACTO DE LA PERSONA EN RECEPCION, GROSERA Y NO ME RESOLVIA MI PROBLEMA CON LA RESERVACION. June 24, 2015
Rated 5.0 out of 5.0 by Great First Impression First time at the Intercontinental Guadalajara, hotel was more than expected. Made a great impression and I will be using IHG more and definitely staying here again on my next visit June 23, 2015
Rated 5.0 out of 5.0 by great staff very helpful staff, very good location, restaurant was great for breakfast June 22, 2015
Rated 4.0 out of 5.0 by cama comoda mejorar alimentos y meseros también en el club mejorar iluminación en los baños June 17, 2015
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InterContinental Presidente Guadalajara

  • Av. Lopez Mateos Y Moctezuma
  • Guadalajara , 45050
  • Mexico
  • Front Desk +52-33-36781234

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Presidente InterContinental Guadajara is a pet friendly hotel. We accept small, vaccinated domestic cats and dogs with a maximum weight of 20 pounds.
Pet Deposit $100.00 per stay
  • Local Time

    4:18 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 5 Room(s) with Accessibility Standards
    • Parking