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InterContinental Real Guatemala

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Hotel Reviews for InterContinental Real Guatemala
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 583 reviews
93%
Recommend This Property

Ratings Breakdown

583reviews

  • 5 Stars
    419
  • 4 Stars
    107
  • 3 Stars
    32
  • 2 Stars
    11
  • 1 Stars
    14

Spiders and wrong charges

By

27 June 2017

dirty, overpriced, poor service, incapable staff, and wrong billing

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Outstanding business hotel in Guatemala

By

26 June 2017

Convenient and efficient luxury - this hotel will have my future business travel to Guatemala. Close to the airport, with excellent internet access, an excellent breakfast buffet, and a wonderful pool and gym. The staff are efficient and attentive but not meddlesome - they are there when needed and highly knowledgeable.

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El lugar perfecto

By

26 June 2017

club

Perfecta combinación entre elegancia, experiencia y calidad.

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SERVICIO EXCELENTE

By

25 June 2017

club

La atención del personal fue excelente al igual que las instalaciones, Especialmente el servicio del desayuno tanto en lo surtido como en su atención es confortable. La seguridad que inspira el Hotel hace más agradable la estadía.

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Muy Buena gastronomía y servicio

By

22 June 2017

Buena estadía y cuenta con Excelentes restaurantes para cubrir todos los gustos.

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Mejora

By

20 June 2017

platinumelite

Trenamiento contra racismo a las personas que tienen pre concepto contra ascendencia andina- indigena

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Great rooms and service was fantastic

By

16 June 2017

club

Stayed for business, the hotel was clean, nicely appointed, and the staff was great. The amenities were perfect, hopefully next time I will have longer to stay.

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Habitaciones con alfombra

By

14 June 2017

club

La alfombra no se veía limpia. Mantener una habitación higiénica con alfombra no es sencillo. Claramente tenía manchas.
El aire acondicionado falló, a media noche comenzó a hacer ruidos, eso me despertó y el calor en la habitación no me dejó volver a dormir.

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Excelente servicio

By

14 June 2017

club

Estoy satisfecho con el servicio, sin desconocer que el costo es alto, pero realmente es excelente hotel.

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La atención del personal es la mejor que he recibido en mucho tiempo

By

12 June 2017

club

El hotel es agradable , la comida es buena , las habitaciones les falta luz y depende el baño que toque no es de lo mejor
Pero la calidad y calidez de atención del personal es realmente excelente difícil de igualar los felicito por el personal

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Business travel

By

11 June 2017

Excellent hotel. Can only recommend it. Staff and the quality of the food was great. We had several business meetings in the hotel and everything was flawless.

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Human touch of reception required

By

08 June 2017

club

Excellent hotel and restaurant, poor reception and services (tour operator, concierge) great restaurants, nice lower staff.
Special compliments for Alberto , mgr of Market restaurant

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