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InterContinental Grand Stanford Hong Kong

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Hotel Reviews for InterContinental Grand Stanford Hong Kong
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1444 reviews
92%
Recommend This Property

Ratings Breakdown

1444reviews

  • 5 Stars
    993
  • 4 Stars
    309
  • 3 Stars
    74
  • 2 Stars
    33
  • 1 Stars
    35

Don't visit until building work is complete

By

19 July 2017

I booked a room for 2 nights as I was arriving early on the morning after the first night and didn't want to wait to check in, so I paid a premium to be able to check in and sleep to recover from a long flight. I pointed this out at check in. I was put in a room with really noisy building work close by. After I complained I had to chase multiple times to get moved. Once moved, the hotel was good, but the initial experience put me off and I cancelled my return stay a couple of weeks later. Very disappointed.

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Same Service As Usual

By

17 July 2017

platinumelite

The same good staying experience as usual in May this year when I went to Hong Kong for business trip. Really nice bar service and fast-respond checkin

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Excellent service

By

15 July 2017

I have a good service and great experience in your hotel. I feel safe, comfortable

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一次愉快完美的洲际入住体验

By

14 July 2017

作为IHG的会员,在香港体验了洲际的卓越服务,从前台check in开始,美女前台很专业的接待,好像是JOYCE,很仔细的询问了我对床品的要求,很快的安排了房间,入住后致电服务台很快送来了儿童的枕头,房间很干净,窗外的风景很好,以前一直住海港城里的酒店,现在发现尖东有更配套的美味小食肆,有喷泉广场,更适合亲子居住,大堂的咖啡吧里的女士也非常亲切和nice,门童也非常专业的介绍了shuttle bus 的情况,并帮助拿了很重的行李,总之就是一次完美的洲际酒店体验,感谢洲际员工的专业热情的工作态度和工作热情

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Smelly Lobby

By

13 July 2017

Overall the hotel is good and the location is excellent, the staff need to be more friendly and the Lobby smells horrible

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ロケーションとコンシェルジュの対応

By

13 July 2017

club

どちらも素晴らしい!
きれいな英語で香港にしてはわかりやすかった。
また、香港20周年イベントの花火が部屋から観れて満足している。

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Excellent

By

12 July 2017

This location is great, staff is friendly, amenities are nice as well!

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レストランとサービス

By

11 July 2017

club

2つのラストは中華もイタリアンもどちらもとても美味しかった。コンシェルジュサービスに質問をすれば細かく丁寧に答えてくれて、とても助かった

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Sub par as an IC

By

11 July 2017

The hardware was kinda between HI and CP, thats the main point of the title. Crowed lobby, my visitor complaint few free seats there. Tiny swimming pool. No cloakroom in the guestroom.

Arrived at hotel around 13:45pm, but yet to get the keycard at 15:30. Appreciate Gary's efforts to make things up(the duty manager, friend told me the name, sorry if any mistake) and he saved the "staff and service" rating on my review.

while the cleaniness of the guestroom needed improvement seriously. Bathtub looked not-ready-for-a-bath, some lines were on the bottom. Hope it was just worn out. Heavy dusts in the downlights, happened to see that.

Expect for the above, the location is ideal. Near commercial center, Hung Hum railway station, subway station, and easy to rent a taxi. Room is very quiet, could hear nothing from the corridor. And mentioned already, kindly and friendly staff. One more thing, selective food.

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房间舒适

By

10 July 2017

platinumelite

非常好的酒店,值得再次入住。房间宽敞,设备较齐全,交通和生活也很便利,值得推荐。下次还会入住。

此外,酒店的服务也值得推荐,那个handy非常贴心。

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Excellent service

By

09 July 2017

platinumelite

Excellent service from the front desk staff, bell staff, and room service.

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スタッフの質が顧客の満足

By

09 July 2017

いつもながらの安心感とリラクゼーションを感じるホテルライフが共感できるホテル。
家族とときどき利用するレストランの質の高さ。

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