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InterContinental Alliance Resorts The Venetian Macao

Hotel Reviews for InterContinental Alliance Resorts The Venetian Macao
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 93 reviews
84%
Recommend This Property

Ratings Breakdown

93reviews

  • 5 Stars
    52
  • 4 Stars
    27
  • 3 Stars
    8
  • 2 Stars
    5
  • 1 Stars
    1

服务周到

By

08 December 2021

期待每次体验不一样的洲际,洲际我最爱的酒店,浴室的温馨,舒适的睡床,让一天的疲劳都烟消云散。

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卫生不好

By

30 November 2021

卫生不好,梳妆台上有上一位客人留下的我黏在台面上的双眼皮贴

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服务贴心,令人欣喜

By

03 November 2021

贴心的服务大概就是润物细无声的,当我提起要去巴黎铁塔观光,Sylvie就在第二天为我们留了门票;当我致电服务中心查询延迟退房时,工作人员告知办理入住时已经提前做好了备注...威尼斯人是一家处处有惊喜,值得细细品味和探索的酒店。

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还不错

By

15 September 2021

club

总体挺不错,就是去客房的路上有点曲折。客房的空调有点冷,额外提供的被子只有一个。热水系统不错。

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服务好

By

11 September 2021

客房服务队对客人的各项要求都尽力完成,非常值得赞赏

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酒店不太欢迎ihg会员

By

12 August 2021

1,办入住时没发现ihg会员专属通道,问员工是否有,被反问你是我们“黑卡”会员么;
2,我的会员级别包含免费minibar额度,结果入住后发现房间minbar已被清空,打电话要求补回,被反问如何付费;
3,退房后minibar免费额度部分仍然被酒店扣费,电话沟通后酒店答应退款,目前已经是第10天,仍未收到退费;
4,此次入住为官网预定,自己付费,可是ihg账户中目前仍显示不符合奖赏标准的入住,积分为0;
5,基于近年多次入住威尼斯人的经历,建议ihg别搞联盟酒店模式了,摘了洲际的牌子,大家不住就是了。去人家那做2等公民,真是体验不好。

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入住时前台服务到位

By

10 August 2021

由于酒店太大,乘坐机场大巴时由于标识很少,走了冤枉路,希望把标识做的更明确清晰。

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很方便!

By

09 August 2021

platinumelite

威尼斯人,吃住购物都很方便,酒店服务很好,房间用品有点旧,卫生很干净,下次还会去住!

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房间宽敞

By

31 July 2021

房间宽敞,居住舒适。房间卫生干净。对会员待遇不是很清楚,估计是加盟酒店。

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位置好

By

30 July 2021

platinumelite

酒店年数长了 但整体环境还很好 地理位置佳 休闲购物都很方便

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住宿体验

By

29 July 2021

房间超级大,七十个平方米,床也很大,超级舒服,带着家人去度假,小孩很喜欢,老婆也喜欢,楼下就是商场和购物街,一级棒的体验。

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IHG會員在check in無法享受會員制度

By

26 July 2021

IHG會員在check in無法享受會員制度,等待時間將近一小時

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