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InterContinental Heilong Lake

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Hotel Reviews for InterContinental Heilong Lake
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 394 reviews
90%
Recommend This Property

Ratings Breakdown

394reviews

  • 5 Stars
    256
  • 4 Stars
    94
  • 3 Stars
    28
  • 2 Stars
    7
  • 1 Stars
    9

床铺舒适,服务一流

By

22 April 2017

club

非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!

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床铺舒适,服务一流。

By

22 April 2017

club

非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!非常好!

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好酒店,尚需改进

By

21 April 2017

酒店硬件不错,服务人员也很到位,宾客关系处理问题积极但效果一般。相信如果在非假期入住还会是一个很好的选择。

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服务很好

By

21 April 2017

club

工作人员服务用心周到,对人和善。酒店环境超好,无边游泳池和温泉戏水池设施完善,小朋友很喜欢这个酒店,有洲际的一贯水准。值得入住。

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环境不错

By

20 April 2017

platinumelite

酒店环境不错,前台服务热情,房间内提供的服务跟人性化,游泳池超多对于喜欢运动的我很试用,晚上西餐自助菜品也很多,唯一不安逸的地方就是酒店参观游客太多,影响品质。

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总体感受

By

19 April 2017

club

泳池很不错,还有无边际皮划艇水池,小孩很喜欢,虽然有加上较多的户外项目,但去的当天没开放,比如BBQ、足球场等。河滩旁边正在开发,可以预计以后会成为当地的一个最具特色的旅游休闲坐标。虽然遇到过问题,但已解决,下次还会再去。

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短期度假好地方

By

14 April 2017

入住顺利,泳池开放,水温适中,小朋友喜欢温泉泡池,一次不错的体验。早餐较丰富,味道挺好,喜欢这家的面,就餐环境好,鸟语花香。从成都过来交通比以前有所改善,短期度假好去处。

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服务一流,入驻体验很好

By

13 April 2017

和洲际酒店结缘已经十年有余了,最近还成了洲际的大使会员,洲际的每一次的给我的印象都很深刻,不仅仅是好的床铺和食物,更多是贴心的服务和一如既往的高品质。

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硬件不错,服务待改进

By

12 April 2017

platinumelite

感受得到员工热情,但是缺乏培训和专业。早餐我要的是美式咖啡,给我来了一杯浓缩咖啡。打电话要求延迟退房却叫我加微信可以获得待遇。

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服务优秀

By

12 April 2017

club

环境一流,服务优秀,同时在配套方面也不错,特别是在用餐的菜品味道不错,早餐品种丰富以及用餐时间较长,可以让客人充分休息和休闲目的

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服务不错

By

12 April 2017

club

房间卫生间的门有损坏;电视机有点小;沙发不是那么干净,有污垢;第一次打电话送冰块没有送到;总体来说环境和服务都还是很不错。

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工作人员服务好,酒店环境也不错

By

10 April 2017

club

洲际工作人员的服务态度都还不错,特别要谢谢bear对我们热情细心的照顾。在之前有住过会展店和环球店,我们对整体装修还是比较喜欢黑龙潭这边,

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