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InterContinental Heilong Lake

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Hotel Reviews for InterContinental Heilong Lake
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 370 reviews
90%
Recommend This Property

Ratings Breakdown

370reviews

  • 5 Stars
    238
  • 4 Stars
    89
  • 3 Stars
    27
  • 2 Stars
    7
  • 1 Stars
    9

舒适

By

24 March 2017

club

房间很大。干净,配套很好,就是价位有点贵,在这个地理位置性价比低了点,小朋友玩的很多,早餐也不错,还没够50字吗?

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环境优美早餐丰盛

By

24 March 2017

club

酒店漂亮,房间比较大,早餐丰盛,服务热情一流,免费升级了房间,还有赠送水果,虽然没有吃。由于下雨,没有能够自行车骑游有点遗憾,下次还会和家人一起来

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环境优美,设施服务好

By

24 March 2017

club

酒店环境优美,设施服务好,早餐味道好,下次还会再去。也会推荐朋友们去体验,天气晴朗骑自行车应该是很棒的体验,下次去完成。

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服务一流

By

23 March 2017

club

整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、整体服务周到舒适、

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周末亲子度假的好去处

By

21 March 2017

platinumelite

酒店在更换了业主之后,各方面的提升明显。从入住前宾客关系主任的主动联系沟通,到达酒店时门童主动提拿行李,到客房后,客房已经准备好和开了夜床,客房送餐味道很满意。酒店配套游乐设施也有很大提升,亲子周末度假值得去。

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房间舒适,员工友善热情

By

21 March 2017

听说这家洲际很久,终于来拔草了。确实是不错,口碑好服务也好。唯一棕榈泉对高于1.4米儿童的收费感觉不太合理,这点有待改进。

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硬件不错,服务欠佳

By

20 March 2017

club

酒店硬件设施不错,园林环境一流,非常适合作为全家度假休闲之地。但餐厅服务、客房服务与酒店定位有较大差距,有待提升。

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房间温馨,服务棒

By

14 March 2017

接待热情周到,及时提供相关活动建议,并在有遗留物品的情况下及时快递回我,非常贴心。
餐厅的服务不错,只是菜品种类比较少。

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完善标示

By

14 March 2017

club

因为没看到方便的标示,导致在大厅来回寻找客房,温泉等场所。提供更多更有意义的户外活动体验项目,比如钓鱼,划船露营等等

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高于预期的入住体验

By

14 March 2017

club

总体感觉高于预期,环境不错、餐饮不错。但是在停车及与入住客人的互动上面,还有待提高。
总体感觉高于预期,环境不错、餐饮不错。但是在停车及与入住客人的互动上面,还有待提高。
总体感觉高于预期,环境不错、餐饮不错。但是在停车及与入住客人的互动上面,还有待提高。

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宾至如归,休闲舒适。

By

09 March 2017

自然环境较好,依山傍水,心旷神怡。可选择健康运动项目多。服务总体较好。鱼火锅和烧烤很有特色,味道也是很好的。尤其适合家庭休闲度假,放松心情。

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床铺舒适

By

07 March 2017

club

酒店的硬件很好,而且替客人也考虑的很周到,包括睡觉需要的各种枕头,小孩子的特色睡衣,房间还贴心的准备了水果,这些都让我一入住就有了好心情,真是一个愉快的周末。

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