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ANA InterContinental Ishigaki Resort

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Hotel Reviews for ANA InterContinental Ishigaki Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 869 reviews
97%
Recommend This Property

Ratings Breakdown

869reviews

  • 5 Stars
    562
  • 4 Stars
    262
  • 3 Stars
    32
  • 2 Stars
    10
  • 1 Stars
    3

素晴らしい従業員

By

25 November 2017

club

家族3人で1週間の宿泊予定であったため、途中で衣類を洗濯する必要がありました。
宿泊3日目、ホテル内にある1階のコインランドリーを利用しました。洗濯機に洗濯物を入れてお金を入れたところ洗濯機は動かず返金もされませんでした。そこで仕方なく隣の洗濯機に移動し洗濯を済ませました。洗濯機が動かず返金もされない旨、フロントに伝えようと2階に移動したところエレベーター前で掃除をしていた従業員の方がおられたので洗濯機の件を伝えました。その方はすぐに担当の方に連絡してくださり、その方が1階の洗濯機のところまで来てくださいました。動かない洗濯機は電源が抜けていたことが判明し、その方が返金されない200円を立て替えておきますからと出してくださいました。お陰で早く部屋に戻ることができ、ゆっくりすることができました。

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