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InterContinental Sanya Resort

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Hotel Reviews for InterContinental Sanya Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1295 reviews
93%
Recommend This Property

Ratings Breakdown

1295reviews

  • 5 Stars
    997
  • 4 Stars
    219
  • 3 Stars
    49
  • 2 Stars
    16
  • 1 Stars
    14

Nice room with view; Breakfast is super

By

22 August 2017

Room is very nice with view, air-con is functioning very well.

Toilet seat design might need to be improved for ventilation. No cloth hanging string or enough hook. Those metal framed lighting need some cleaning as there are dust.

Breakfast place is very good, food quality and taste is as good as in HK. Serving speed during lunch time varied, food quality varied in Thailand restaurant.

No ventilation inside the lift which need to be improved.

Good pools around, but the one near lobby is really too warm like a spring tub.

Surprise to see no mosquito or bugs, not even in the pond. GOOD JOB!

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入住及离店办理太慢

By

22 August 2017

club

如题,大堂太热,入住及离店办理太慢,.等待时间太长,相关设施服务人员不懂得操作,比如儿童游戏机之类的

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环境安静、床铺舒适

By

22 August 2017

club

我们睡了四晚,总体感觉良好,客房环境安静,没有什么噪音,床铺很舒适,很宽敞,服务人员每天更换整理床单很整洁勤快。我们对酒店的体验是非常不错的。

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设施齐全,服务热情

By

22 August 2017

club

带着小朋友来度假,小朋友玩的很开心,酒店设施服务用餐都不错,位置离市中心和机场都比较近,感觉很棒!服务人员很热情,积极回应。客房总体来说还是安静的,除了晚上能够听见外面的鸟虫叫声和水池放水的声音。由于小朋友年纪小,没有参加小朋友俱乐部活动,以后有机会会带孩子来试试的。总体感觉很不错,值得再来。

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服务好,安静,位置好

By

21 August 2017

酒店位置很好,卫生,服务人员素质较高,热心耐心贴心!酒店两部分海滩,主楼附近的能游泳,但略逊色亚龙湾,俱乐部附近的礁石滩我们更喜欢,可以捡贝壳,退潮时抓螃蟹,孩子们玩的开心,海水清!特别感谢前台的Lessing和Bella,提前与我们联系确认房型,还根据我们的需要找到了合适的房间,房间非常满意,安静又方便,度假首选!

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环境一流

By

20 August 2017

platinumelite

半山半岛洲际酒店,酒店设施齐全,环境很好,泳池有深水及浅水区,儿童泳池有孩子可以用的玩具,酒店靠着海,房间内可以看到一线海景,晚上还带着孩子去抓螃蟹,一次很愉快的出行,谢谢洲际提供的服务。

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床铺舒适服务一流

By

19 August 2017

club

定的双床房结果安排了大床房,因为两大两小实在不太方便,又加了一张单人床,虽然不是非常满意但也算是解决了问题

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沙滩是乱石滩,积分兑换的话要首选海棠湾洲际

By

19 August 2017

platinumelite

沙滩是乱石滩,积分兑换的话要首选海棠湾洲际。
早餐人太多,用餐体验差,没位置也不控制人流,感觉比较混乱,不像是洲际。
晚餐餐厅可选的食物太少。

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是个值得推荐的酒店

By

19 August 2017

整体不错,就是管理上有些小瑕疵。
房间指示不是最清晰,由于提示太少,那着两大箱行李,绕了一大圈才找到房间。
行政酒廊人多的时候有点杂乱无序,感受体验不太好

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服务一流

By

17 August 2017

很棒的酒店,各方面管理都很到位,尤其是早晨和游泳池。我最喜欢这家酒店的水景房,感觉特别好。海上餐厅也是特色之一,酒吧也挺好。

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环境整体不错,但服务非常不满意

By

16 August 2017

电话询问后再三告知入住时间,12点入住到宾馆告知未打扫完,等到规定时间三点时还未打扫完,直到3点40分才入住,入住时还在匆忙打扫,这点非常不满意!而且打电话告知没有早餐,实际是含有早餐,非常不满意!每次电话询问会员权益,说工作人员不在,稍后回电话,然后就没有然后了,及其不满意!

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Good experience

By

16 August 2017

club

Overall speaking, valued for money and good experience in staying in this hotel. However, need to improve the cleanliness in guest room, esp. bathroom. As we take this as a leisure trip, it will be nice if hotel staff have more smile on their faces.

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