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InterContinental Sanya Resort

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Hotel Reviews for InterContinental Sanya Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1187 reviews
93%
Recommend This Property

Ratings Breakdown

1187reviews

  • 5 Stars
    914
  • 4 Stars
    202
  • 3 Stars
    46
  • 2 Stars
    11
  • 1 Stars
    14

地理位置好,酒店服务周到,环境好

By

21 June 2017

club

地理位置好,酒店服务周到,环境好,酒店服务人员都很专业,看海很方便,海景很美,泳池也很方便,服务周到。

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服务很好,很热情

By

21 June 2017

club

员工懂都很热情,俱乐部的景色很孩子也很喜欢,用餐很方便,泳池很干净,小朋友还要再来,以后还会入住并推荐给朋友

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服务和环境都不错

By

21 June 2017

club

大堂跟一般酒店不同,感觉少了气派多了随和,前台工作柜台很多,大概有五六位同时在办理入住,虽然是淡季,但入住的人很多,接泊车需要等待;房间设计很别致,外面的榻榻米很休闲舒适,白天可以看到海,就是虫子有点多,浴缸里也有许多小虫子爬,可能是靠近花园的原因;

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愉快的假期

By

20 June 2017

整个环境和员工的服务都很到位也很热情,很贴心的给我们小朋友提供了挖沙工具,还有儿童洗漱用品,非常到位,我们还会再来哒。

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酒店很好,销售很差

By

20 June 2017

club

酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验酒店的服务很好,销售很差,推诿不回复,很差的体验

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环境舒适

By

20 June 2017

club

酒店整体环境有很强的设计感,独具匠心,使人身在其中会感到非常的舒适放松,具有典型的东南亚风格,同时还拥有中国传统的江南园林的感觉,还不失现代气息和国际范。

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沙滩吧

By

20 June 2017

club

希望沙滩吧的音乐能有所升级。另外希望沙滩吧的啤酒能够长期供应,因为住房送的酒水券很多酒水不能兑换,再加上唯一能兑换的啤酒没有,体验不是很好

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非常好的体验

By

20 June 2017

因为是大使,预定的行政房给升了级,带户外小水池的。
但是因为晚上空调制冷不太好,热的冒汗,找人来看了一下,但没有解决问题。后来我说算了,都这么晚了,也不是热的没法睡,就开着电扇睡了。
第二天值班经理王经理说可以给升级换到泳池别墅。的确很好,面积很大,可以从房间直接到泳池。
行政酒廊晚餐还不错,下午茶一般般。
在沙滩吧喝了两杯酒。
地中海餐厅的披萨不错,但是有个什么阿尔及利亚扒牛脸很不划算,价格180,但是肉只有三四片,胡萝卜也不新鲜了,炖了很久的样子,口感不好。量也很少,配的米饭都没吃完。
亚洲餐厅很好,冬阴功汤、咖喱鱼都很棒。缺点就是太贵,进来的时候没人接待。
观海廊没什么推荐,买了百香果咖啡沙冰,结果给我上的一个类似雪顶咖啡的东西。没有百香果也没有沙冰。算了不追究。
房间的缺点就是,bose音响没有说明书,我都鼓捣了半天,如果是年龄大一点的人肯定不会弄。还有一个iPod基座,接口竟然是iPhone4的。现在还有人用iPhone4吗?该换了。
应该提供两条手机充电线,皇冠假日都有的。
枕头最好有乳胶记忆枕,我最喜欢这种,不过也不指望酒店有了。
最后升级的套房里有很多大镜子,晚上挺瘆人的。没必要那么多镜子。
另外最后一晚隔壁应该是没有人,彻夜开着电视在放酒店宣传片。

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硬件不错,软件有待改善

By

20 June 2017

club

硬件还算不错,但是围护相对来说差一点。
服务团队总体较好,就是入住办理体验太差,导致对酒店第一印象很不好

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阳台不干净

By

19 June 2017

club

卧室连着一件露台。露台上面的沙发和休闲床很脏。游泳池还不错但是有些小。水疗中心不错。服务很好做的也很舒服。有团购价位也合适。

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完美的洲际体验

By

19 June 2017

club

非常满意,给个最高分,景色、服务、配套、热情的服务都让人印象深刻,宝宝也很喜欢,一家人都很舒心,下次再来体验洲际。

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性价比非常高,推荐

By

19 June 2017

club

员工很辛苦,5月份三亚已经酷热难耐了。酒店大堂是开放式的,check in的员工很辛苦,礼宾也是。酒店的房间非常赞,淋浴的体验很好,只可惜天气太热,没怎么在观景的阳台看风景。总之一切都很好,有机会一定还来

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